Essence Betts
Dunwoody,GA
Summary
Highly-motivated, hardworking, and reliable recent graduate of bartending school with a passion of enhancing the experiences of others. Looking to obtain a part-time position as a bartender. Offering interchangeable skills from previous positions as well as intermediate bartending knowledge.
Overview
5
5
years of professional experience
Work History
Admissions Advisor
Atlanta School of Massage/Institute of Aesthetics
Atlanta , GA
2023.03 - 2023.09
- Responded to requests for information about the prospective student's program of interest.
- Assisted prospective students in understanding the enrollment process, admission requirements, and financial options.
- Collaborated with financial aid, program directors, and campus president to achieve student enrollment targets.
- Led campus tours and held interview and informational sessions for prospective students to learn more about the school's mission, values, and vision.
- Thoroughly reviewed admissions applications and evaluated the credentials to ensure that the prospective students met the admissions criteria.
- Maintained accurate and complete student records required by school policies and state board regulations in the school's CRM system.
Recruitment Team Leader
Clayton State University
Morrow , GA
2019.12 - 2021.05
- Served independently as the ambassador for coordinating student recruitment and enrollment processes while leveraging specific knowledge pertaining to the admissions, advising, registration, and financial aid practices.
- Developed, coordinated, and hosted recruitment fairs, informational sessions, and interactive workshops for students interested in attending Clayton State University.
- Assisted prospective students with their career goals by providing counseling, advising, and planning sessions while utilizing the proper degree outlines to ensure students are on the right academic path.
- Assisted admitted students with scheduling their classes while utilizing the university's class scheduling portal and degreeworks platform to ensure that students were enrolling in classes that satisfied the curriculum of their degree plan.
- Created and developed resource packages, networking events, and mentoring programs into the “new student experience” to assist them during their transition into the university.
- Developed and maintained relationships with the admissions, financial aid, registrar, and bursar departments to ensure efficiency in collaboration projects during enrollment processes
Customer Service Representative
Best Buy
Morrow , Georgia
2019.10 - 2020.06
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services.
- Maintained customer satisfaction with strategies focused on addressing customer needs and resolving concerns.
- Collaborated with staff members to enhance customer service experience and exceed team goals.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Increased efficiency and team productivity by promoting operational best practices.
Admissions Representative
Clayton State University
Morrow , GA
2018.08 - 2020.08
- Implemented programs to highlight the university's educational benefits, campus resources, and extracurricular activities to recruit and retain students.
- Composed and sent prospective students detailed enrollment packages entailing admission requirements for first time, transfer, and international students.
- Gave prospective students tours of the campus and provided them with resources that would assist them with completing their applications.
- Processed admission documents and updated student accounts.
- Monitored student account statuses and sent out reminders of deadlines and any outstanding requirements that needed to be met for consideration of admission.
- Notified students via mail and email when their complete application has been reviewed and a decision has been made.
Education
Atlanta Professional Bartending School
Brookhaven, GA2024-01
Bachelor of Science - Biology
Clayton State University
Morrow, GA2021-05
Skills
- Customer Service
- Teamwork
- Relationship Development
- Attention to Detail
- Efficiency
- Innovative Thinking
- Adaptability
- Flexibility
Timeline
Admissions Advisor
Atlanta School of Massage/Institute of Aesthetics
2023.03 - 2023.09
Recruitment Team Leader
Clayton State University
2019.12 - 2021.05
Customer Service Representative
Best Buy
2019.10 - 2020.06
Admissions Representative
Clayton State University
2018.08 - 2020.08
Atlanta Professional Bartending School
Bachelor of Science - Biology
Clayton State University
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