Essence Mojet
Dallas,TX
Summary
Skilled team player with strong background in competitive environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.
Overview
6
6
years of professional experience
Work History
Inside Sales Representative
Geico
Dallas, TX
01.2024 - Current
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
Customer Service Representative
Concentrix
Remote
06.2022 - 12.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Leasing Consultant
GVA property management
Austin, TX
03.2020 - 04.2022
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Sales Lead
At&T
Dallas, TX
09.2018 - 02.2020
- Trained, coached, and mentored new sales associates for maximum performance.
- Cultivated a high-performance culture within the team by setting clear expectations, providing regular feedback, and recognizing achievements.
Education
High School Diploma -
Avondale Highschool
Bachelors - Business management
University of Houston
05.2019
Skills
- EXCELLENT CUSTOMER SERVICE AND STRONG VERBAL COMMUNICATION
- ABILITY TO WORK WELL INDEPENDENTLY
- ATTENTION TO DETAIL
- PROBLEM SOLVING
- MARKET ANALYST
- TIME MANAGEMENT
- PROFESSIONALISM
- LEADERSHIP
Timeline
Inside Sales Representative
Geico
01.2024 - Current
Customer Service Representative
Concentrix
06.2022 - 12.2023
Leasing Consultant
GVA property management
03.2020 - 04.2022
Sales Lead
At&T
09.2018 - 02.2020
High School Diploma -
Avondale Highschool
Bachelors - Business management
University of Houston