Essence Yharbrough
Las Vegas,NV
Summary
Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.
Overview
3
3
years of professional experience
Work History
Server
Avamere Assisted Living
Las Vegas, NV
09.2023 - Current
- Explained menu items, describing ingredients and cooking methods upon request.
- Delivered food orders promptly and courteously.
- Provided excellent customer service to ensure satisfaction.
Teller
Check City
North Las Vegas, NV
03.2024 - 11.2024
- Delivered exceptional service to customers in person or over telephone.
- Cross-sold additional bank products when applicable to meet customer needs.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
Cashier
Walmart
Las Vegas, NV
03.2023 - 04.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Learned roles of other departments to provide coverage and keep store operational.
- Helped customers find specific products, answered questions, and offered product advice.
Team Member
Whataburger
Lubbock, TX
07.2021 - 08.2022
- Assisted customers with product selection and ordering process.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Education
High School Diploma -
Lubbock-Cooper High School
Lubbock, TXSkills
- Multitasking and organization
- Data entry accuracy
- Customer support
- Communication skills
- Team collaboration
- Telephone operation
- Familiarity with Microsoft Applications
- Sales and upselling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceFlexible work hoursHealthcare benefitsTimeline
Teller
Check City
03.2024 - 11.2024
Server
Avamere Assisted Living
09.2023 - Current
Cashier
Walmart
03.2023 - 04.2024
Team Member
Whataburger
07.2021 - 08.2022
High School Diploma -
Lubbock-Cooper High School
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