Essie Brown
Clewiston,FL
Summary
Dynamic Assistant Store Manager at Nisbet Enterprises with a proven track record in enhancing customer experience and driving sales through effective problem resolution and strategic merchandising. Skilled in mentoring teams and fostering a collaborative work environment, while leveraging data analysis to boost store performance and operational efficiency.
Overview
29
29
years of professional experience
Work History
Assistant Store Manager
Nisbet Enterprises
Belle Glade, FL
09.1996 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
Bachelor of Science - Business Administration And Management
Colorado Technical University
Colorado Springs, CO07-2025
Skills
- Effective problem resolution
- Service excellence
- Customer experience
- Customer service and engagement
Accomplishments
- Achieved [Result] through effectively helping with coaching.
- Documented and resolved [Issue], which led to improved performance.
- Supervised team of 75 staff members.
Languages
Spanish
Limited Working
Timeline
Assistant Store Manager
Nisbet Enterprises
09.1996 - Current
Bachelor of Science - Business Administration And Management
Colorado Technical University