Essie Brown
Clewiston,FL
Summary
Dynamic Assistant Store Manager at Nisbet Enterprises with a proven track record in enhancing customer experience and driving sales through effective problem resolution and strategic merchandising. Skilled in mentoring teams and fostering a collaborative work environment, while leveraging data analysis to boost store performance and operational efficiency.
Overview
29
29
years of professional experience
Work History
Assistant Store Manager
Nisbet Enterprises
09.1996 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
Bachelor of Science - Business Administration And Management
Colorado Technical University
Colorado Springs, CO07-2025
Skills
- Effective problem resolution
- Service excellence
- Customer experience
- Customer service and engagement
Accomplishments
- Achieved [Result] through effectively helping with coaching.
- Documented and resolved [Issue], which led to improved performance.
- Supervised team of 75 staff members.
Languages
Spanish
Limited Working
Timeline
Assistant Store Manager
Nisbet Enterprises
09.1996 - Current
Bachelor of Science - Business Administration And Management
Colorado Technical University
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