Essy Hatchett

With 15 years of experience working directly with people, I’ve built a reputation for being steady, approachable, and easy to work with. I communicate clearly, stay organized, and handle challenges with a level headed, thoughtful approach. I bring consistency, reliability, and meaningful follow through, and I genuinely enjoy work that allows me to support others, solve problems, and create smooth, respectful experiences. At my core, I’m committed to showing up fully for my team and the people we serve.

• Red Cross Adult First Aid / CPR / AED, 01/01/24 - 12/31/26
• Motivational Interviewing, Current
• Resources for Resilience, Current
• Nspire Certified, Current

• Supported high volumes of clients navigating complex processes with clarity and organization.
• Improved communication and workflow systems for small businesses, making tools easier to understand and use.
• Trained teams across multiple locations on communication standards and operational processes.
• Built long term client relationships through trust, consistency and thoughtful follow up.

• Ansley Carter — Current Manager 704-918-6320
• Toni Oreck — Former Consulting Client 828-707-7957
• Marissa Lowe — Coworker (10 years) 928-600-0759

Clear and concise documentation, Multichannel communication, troubleshooting,Technical learning, Case management, Workflow improvement, Cross team collaboration, Training and onboarding, Patient and grounded presence, Problem solver with hospitality mindset, Organized and detail oriented, Adaptable in fast moving environments.