JaKayla Jones
Houston
Summary
Hardworking and detail-oriented Leasing Consultant with a proven track record of exceeding leasing goals and delivering exceptional customer service. Skilled in property tours, tenant relations, and lease processing. Known for professionalism in high-pressure situations, clear communication, and strong organizational abilities. Adept in multiple leasing software platforms and committed to a smooth resident experience from initial inquiry to move-in.
Overview
8
8
years of professional experience
4044
4044
years of post-secondary education
Work History
Leasing Specialist
Columbia Residential
Houston
09.2025 - Current
- Managed tenant inquiries and provided timely information on leasing options.
- Conducted property tours to showcase available units and amenities.
- Prepared lease agreements and ensured compliance with company policies.
- Completed day-to-day duties accurately and efficiently.
- Processed initial certifications and annual recertifications in compliance with Low-Income Housing Tax Credit guidelines
- Verified household eligibility by reviewing income, assets, and third-party documentation (pay stubs, bank statements, benefits, etc.)
Leasing Consultant
Greystar
Houston
01.2021 - 08.2025
- Conduct property tours and answer questions to secure new leases.
- Assist prospective residents with lease paperwork and ensure smooth move-ins.
- Verify tenant eligibility through income documentation and background checks.
- Manage and update leasing data in Yardi and Anyone Home.
- Coordinate property maintenance and unit readiness inspections.
- Scheduled and led property showings to potential residents.
- Prepared leasing documents and followed up with prospects.
- Used Yardi and Rent Café for resident screening and application tracking.
- Provided excellent customer service and resolved prospective resident concerns.
Leasing Consultant
Valiant Residential
Kyle
01.2021 - 12.2021
Direct Support Professional
01.2018 - 12.2021
- Supported clients with daily living activities and community integration.
- Assisted with hygiene, grooming, and personal care tasks.
- Documented and communicated care plan changes to the RN team.
Education
High School Diploma -
RICE HIGH SCHOOL
ALTAIR, TXAssociate Degree -
Houston Community College
Houston, TXSkills
- Unit Inspection
- Property Tours
- Customer Service
- Communication
- Leasing Terms
- Specifications
- Application Processing
- Background Checks
- Yardi
- Anyone Home
- Yieldstar
- LRO
- Rent Café
- Onesite
- ILM
- Organization
- Prioritization
- Clear Documentation
- Lease Preparation
- Resident Follow-Up
- Lead Management
- Problem Resolution
- Organized Mindset
Timeline
Leasing Specialist
Columbia Residential
09.2025 - Current
Leasing Consultant
Greystar
01.2021 - 08.2025
Leasing Consultant
Valiant Residential
01.2021 - 12.2021
Direct Support Professional
01.2018 - 12.2021
High School Diploma -
RICE HIGH SCHOOL
Associate Degree -
Houston Community College