Regina King
Public Storage
Grand Prairie,TX
15
years of professional experience
Dynamic professional with a proven track record at Public Storage, excelling in customer service and lease agreements. Skilled in operations management and creative problem solving, I enhanced tenant satisfaction and retention through effective property tours and relationship building, driving repeat business and referrals while ensuring compliance and accuracy in all transactions.
Work History
Leasing Consultant
3 Years 6 Months- Assisted customers in selecting storage solutions, enhancing satisfaction and retention.
- Conducted property tours, showcasing features and benefits to prospective tenants.
- Processed rental agreements and payments efficiently, ensuring accuracy and compliance.
- Managed tenant inquiries, resolving issues promptly to maintain positive relationships.
Owner
7 Years 1 Month- Oversaw daily cleaning operations for residential and commercial clients to provide quality services.
- Streamlined scheduling processes to improve resource use and enhance client experience.
- Built strong relationships with clients leading to repeat business and referrals.
- Managed inventory of cleaning supplies to ensure availability and reduce costs.
- Conducted quality control inspections regularly to uphold cleanliness and service standards.
- Handled daily business operations effectively.
- Cultivated strong client relationships that resulted in repeat business and referrals.
- Boosted customer satisfaction through efficient processes and outstanding service.
- Managed business finances, including budgeting and financial reporting.
- Consulted with customers to identify needs and suggest appropriate solutions.
- Enhanced operational efficiency by overseeing budgets, accounts, and costs.
- Assessed industry competition routinely to maintain market advantage.
- Navigated economic challenges with informed decision-making to safeguard financial stability.
- Engaged with customers to establish connections and foster relationships.
- Resolved issues with challenging customers to support team members and maintain excellent service.
Aerospace Production Inspector
4 Years 10 Months- Assisted in inspecting manufactured components for compliance with aerospace standards.
- Performed visual and dimensional checks on parts to verify precision and usability.
- Collaborated with production teams to promptly resolve quality issues.
- Logged inspection outcomes and maintained accurate documentation for tracking.
- Enhanced product quality through detailed inspections and identification of manufacturing defects.
- Promoted effective communication between departments regarding product specifications to foster a clearer understanding of expectations.
- Updated quality control records and reports.
- Monitored product quality at all stages of production process.
- Followed standard operating procedures for inspections and tests.
- Performed visual inspections and non-destructive tests where appropriate.
- Communicated with production team members about quality issues.
- Maintained accurate records of inspected items, ensuring proper documentation and traceability for future reference.
- Contributed to a safe working environment by adhering to safety protocols and reporting any potential hazards during inspections.
- Ensured compliance with industry regulations and company standards by staying up-to-date on relevant guidelines and applying them throughout the inspection process.
- Documented inspection findings and maintained accurate records for traceability and reporting.
- Conducted detailed visual and dimensional assessments of parts for accuracy and functionality.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
Education
GED
Skills
Customer service
Lease agreements
CRM software
Leasing and sales
Unit inspection
Creative problem solving
Property management
Property maintenance
Account management
Operations management
Tenant relations
Data entry
Lease file audits
Property tours
Building rapport
Visual inspection
Quality control
Product inspection
Defect identification
Inspection documentation
Quality processes
Dimensional inspection
Surface inspection
Reporting and analysis
Safety protocols
Non-destructive testing
Blueprint interpretation
Blueprint reading
OSHA compliance
Timeline
Leasing Consultant
Public Storage
04.2020 - 10.2023Read More
Owner
King's Residential and Commercial Cleaning Services
10.2013 - 11.2020Read More
Aerospace Production Inspector
Vought Aircraft Industries
11.2008 - 09.2013Read More
Bill Priest Institute
GED
Read More