Accomplished Program Director with a proven track record at Friends Of The Children - Western Montana, adept in strategic planning and organizational leadership. Spearheaded high-impact programs and fostered robust stakeholder partnerships, enhancing program effectiveness and community outreach. Skilled in regulatory compliance, fundraising, and leadership development, driving significant advancements in operational excellence and stakeholder engagement.
Overview
13
13
years of professional experience
Work History
Adjunct Clinical Instructor
University of Montana
08.2023 - Current
Evaluated student performance through ongoing assessment, providing constructive feedback and promoting academic growth.
Facilitated skill development through hands-on clinical training, reinforcing theoretical knowledge with practical application.
Managing classroom dynamics effectively, fostering a positive atmosphere conducive to learning while maintaining professionalism at all times.
Provided a supportive learning environment by addressing individual student needs and fostering open communication.
Served as an approachable mentor for students, offering guidance on career planning and professional networking opportunities.
Supervised students during clinical rotations, ensuring adherence to policies and procedures while promoting patient safety and quality care delivery.
Program Director
Friends Of The Children - Western Montana
01.2022 - Current
Oversaw staff schedules and assignments to handle programming demands.
Communicated regularly with stakeholders, updating on progress to build support for program. Regularly conducted and participated in donor cultivation through clubhouse tours and donor engagements.
Established strong partnerships with internal and external stakeholders for collaborative problem solving.
Developed high-impact programs for optimal results, focusing on strategic planning and execution.
Collaborated closely with executive leadership to develop strategic plans for long-term growth.
Recruited and trained staff and volunteers to upgrade collective team skills.
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
Evaluated program performance through comprehensive data analysis, driving continuous improvement efforts.
Spearheaded fundraising efforts to secure resources necessary for program sustainability and success.
Developed new chapter from ground up, laying out framework, and defining roles. Expanded to a new site on the Flathead Indian Reservation through relationship growth and partnership with Tribal Elders on the reservation.
Directed strategic planning process, aligning program objectives with organizational goals.
Bolstered program sustainability by securing state and federal grants and developing partnerships with external organizations.
Improved stakeholder satisfaction through regular communication and updates on project progress.
Clinical Director
Mountain Home Montana
08.2011 - 11.2021
Developed policies and procedures for effective management.
Monitored, analyzed, and corrected staff performance and worked with managers to raise standards of practice.
Spearheaded and implemented new projects to expand scope of engagement. Grew program from residential support to a full Mental Health Center offering holistic support for caregivers and children.
Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Cultivated positive organizational culture that supported employee engagement, teamwork, open communication, ethical behavior, accountability.
Mentored staff members through professional development opportunities, fostering a culture of continuous learning and growth.
Conducted regular performance evaluations for clinical staff, identifying areas for improvement and providing constructive feedback for growth.
Developed and maintained strong interdisciplinary team collaboration to ensure optimal patient outcomes.
Developed and implemented strategic plans enabling facility to meet budgetary and quality assurance goals.
Directed crisis intervention services when necessary; provided support during critical incidents, and ensured the well-being of all involved parties.
Led accreditation efforts, resulting in successful audits and continued compliance with regulatory standards.
Managed budgets and resources effectively, resulting in cost savings without sacrifice to quality of care.
Developed and maintained budget forecasts, aligning financial planning with clinic goals and needs.
Established partnerships with local organizations to support community health initiatives, enhancing clinic's public image and outreach.
Coordinated with IT department to enhance cybersecurity measures, safeguarding patient data and privacy.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Education
Master of Social Work - Social Work
Walla Walla University
Missoula, MT
06.2014
Bachelor of Arts - History
The University of Montana
Missoula, MT
05.2010
Skills
Licensed Clinical Social Worker
Community Engagement
Budgeting and financial management
Program Improvements
Strategic Planning
Organizational Leadership
Donar Stewardship
Leadership Development
Fundraising
Operations Management
Grant Writing
Team building
References
Naomi Thornton - Clinical Supervisor - Mountain Home Montana Clinical Director - (406)544-1278