Summary
Overview
Work History
Education
Skills
Companies
References
Hobbies and Interests
Languages
Timeline
Generic

Esteban Barrios

Cicero,USA

Summary

I always stride to bring top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhancing customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Always eager to learn anew and committed to building my personal portfolio in different life skills and achievements.

Overview

6
6
years of professional experience

Work History

Sr. Brand Associate

Old Navy
02.2023 - Current
  • Collaborate with the visual merchandising team to create visually appealing displays that showcase Old Navy's latest products and promotions
  • Assist in developing and implementing strategies to improve store performance and drive sales growth
  • Train and mentor new brand associates to ensure they have a strong understanding of Old Navy's brand image and customer service standards
  • Assisted in Asset Protection's needs to keep product inventory count up-to-date
  • Developed Asset Protection knowledge in deterring retail theft.

Acting Leader

Old Navy
10.2022 - 02.2023
  • Acting Leader (Temporary Key-Holder Manager)
  • Promoted as Acting Leader based on store needs to keep up with holiday peak events
  • Implement strategies to increase sales and improve customer loyalty
  • Develop and implement strategies to improve store operations and customer experience
  • Supervise and provide guidance to the sales team in order to achieve sales targets
  • Improved in personal patience and quick problem-solving acts in the event of escalated customer situations
  • Provide guidance and support to store associates, helping them achieve sales goals and deliver exceptional customer service.

Brand Associate

Old Navy
10.2018 - 10.2022
  • Assist customers in finding the perfect outfit and provide personalized styling recommendations based on their preferences and body type
  • Assist in organizing and hosting in-store events to engage customers and drive foot traffic to Old Navy stores
  • Maintain a high level of product knowledge to effectively assist customers in finding the perfect outfit and provide personalized styling recommendations
  • Stay updated on fashion trends and industry news to provide informed recommendations and advice to customers.

Education

Information and Decision Sciences - Business Administration

University of Illinois Chicago
Chicago, IL
05.2026

High School Diploma -

Morton East High School
Cicero, IL
05.2020

Skills

  • Problem-solving
  • Time management
  • Leadership
  • Computer Skills / Troubleshooting
  • Adaptability
  • Communication
  • Teamwork
  • Computer Software Knowledge
  • Computer Hardware Knowledge

Companies

  • Old Navy

References

  • Johanny Nungaray, johanny_nungaray@stores.gap.com, +1 708 882 7387
  • Juanita White, Juanita_White@stores.gap.com, +1 708 717 8744
  • Carlos Ruiz, Carlos_ruiz@gap.com, +1 331 625 4863
  • Diana Barrios, Barrios.d17@gmail.com, +1 702 295 0598
  • Brian Navarro, brian_navarro@gap.com, +1 862 386 4654

Hobbies and Interests

  • Photography
  • Video games
  • Building/rebuilding desktop computers
  • Traveling

Languages

Spanish
Professional Working
English
Native or Bilingual

Timeline

Sr. Brand Associate

Old Navy
02.2023 - Current

Acting Leader

Old Navy
10.2022 - 02.2023

Brand Associate

Old Navy
10.2018 - 10.2022

Information and Decision Sciences - Business Administration

University of Illinois Chicago

High School Diploma -

Morton East High School

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Esteban Barrios