Summary
Overview
Work History
Education
Languages
Certification
Timeline
Server
Esteban Lopez

Esteban Lopez

Oceanside,CA

Summary

Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Server

Paradise Buffet
Bell Gardens, CA
02.2023 - 04.2023
  • Provided exceptional service to high volume of daily customers.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Trained new employees on restaurant procedures and plating techniques.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Stocked service areas with supplies during slow periods.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Set up tables in between patrons to reduce wait times.
  • Filled condiments and napkin containers during slack periods.
  • Responded to ad hoc cleaning duties at end of shift.

Janitorial Worker

Melissa's World Variety Produce
Vernon, CA
01.2023 - 04.2023
  • Sanitized and deep cleaned bathroom floors and surfaces.
  • Followed strict schedules, cleaning according to facility usage and room availability.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Discarded cardboard boxes and trash in compactors and balers.
  • Gathered and emptied trash cans and disposed of bags.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.

Bartender,server

Stella Cucina al forno
Ensenada, Baja California ,México
06.2015 - 12.2022
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Trained new employees on restaurant procedures and plating techniques.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Trained new employees to perform duties.
  • Stocked service areas with supplies during slow periods.
  • Prepared checks, itemizing total meal costs and taxes.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Brought wine selections to tables with appropriate glasses and poured for customers.

Education

High School Diploma -

Junipero Serra
Ensenada ,Baja California ,México
07.2017

Languages

Spanish
Native/ Bilingual

Certification

  • Certified State Food Safety food handler training CALIFORNIA versión

Timeline

Server

Paradise Buffet
02.2023 - 04.2023

Janitorial Worker

Melissa's World Variety Produce
01.2023 - 04.2023

Bartender,server

Stella Cucina al forno
06.2015 - 12.2022

High School Diploma -

Junipero Serra

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Esteban Lopez