Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Esteban Valda

Orlando,FL

Summary

Hardworking Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Well-versed mixologist with diverse menu of memorized drink recipes, while delivering quality service in fast-paced environments with high-volumes of patrons.

Overview

15
15
years of professional experience

Work History

Bartender, Key Manager

Wall Street Enterprises
09.2012 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Provided teamwork, time management skills, multitasking, and menu knowledge while delivering outstanding guest service.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Delivery Driver

California Chicken Grill
05.2011 - 11.2011
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Managed customer inquiries and complaints in polite and professional manner.

Carpet Installer Helper

Tufting LTDA.
01.2008 - 11.2009
  • Removed existing flooring materials and prepared area for installation of new products.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Drove company-owned vehicles to residential and commercial project locations to complete carpet installations.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Education

Associate of Science - Business Administration And Management

Valencia College
Orlando, FL
12.2014

Skills

  • Professional Service Standards
  • Drink Presentation
  • Guest Satisfaction
  • Liquor, Beer and Wine Knowledge
  • Alcohol Ordering
  • Staff Management

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Bartender, Key Manager

Wall Street Enterprises
09.2012 - Current

Delivery Driver

California Chicken Grill
05.2011 - 11.2011

Carpet Installer Helper

Tufting LTDA.
01.2008 - 11.2009

Associate of Science - Business Administration And Management

Valencia College

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Esteban Valda