Summary
Overview
Work History
Education
Skills
Timeline

Esteban Hernandez

Georgetown,Texas

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

7
7
years of professional experience

Work History

Sales Associate

GameStop
01.2020 - 01.2021
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Educated clients on current promotional offerings and products using friendly selling tactics.
  • Recommended complementary purchases to customers, increasing revenue by 9% quarterly.

Machine Operator

NOVO Precision
01.2018 - 01.2020
  • Recorded production data and ensured quality standards were met.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Consistently met or exceeded daily production quotas by 3% monthly.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.

Core Team Member

Lake Compounce Amusement & Water Park
01.2016 - 01.2018
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Addressed and resolved customer complaints in polite and professional manner.

Sales Associate

The Home Depot
01.2014 - 01.2015
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

Diploma -

Bristol Eastern High School
01.2016

Skills

  • Upselling
  • Point of sale operation
  • Exceptional customer service
  • Upselling and cross selling
  • Cash register operation
  • Money transfer systems
  • Cold calling
  • Cash handling accuracy
  • Fraud detection
  • Exceeds sales goals
  • New teller training

Timeline

Sales Associate - GameStop
01.2020 - 01.2021
Machine Operator - NOVO Precision
01.2018 - 01.2020
Core Team Member - Lake Compounce Amusement & Water Park
01.2016 - 01.2018
Sales Associate - The Home Depot
01.2014 - 01.2015
Bristol Eastern High School - Diploma,

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Esteban Hernandez