Estebania Lopez
Hartford,CT
Summary
Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care. Dedicated student interested in applying excellent communication and interpersonal skills to a caregiver role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships. Motivated Medical assisting student seeking internship in Medical assisting to gain hands-on experience. Outgoing and friendly with strong drive to succeed.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Caregiver
golden years home makers and companion
Plainville, CT
12.2019 - Current
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Built strong and trusting rapport with clients and loved ones.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Improved patient outlook and daily living through compassionate care.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Drove clients to doctors' appointments and social outings.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Laundered clothing and bedding to prevent infection.
- Supported bathing, dressing and personal care needs.
- Helped clients get in and out of beds and wheelchairs.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Completed day-to-day duties accurately and efficiently.
Motel 6
Front Desk Position
Rochester, NY
06.2017 - 05.2018
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Understood and followed oral and written directions.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
Line Cook
Panera Bread
Rochester, NY
12.2016 - 06.2017
- Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
- Adhered to sanitation policies at all times when handling food products.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Inspected equipment for cleanliness prior to use every shift.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Followed proper food handling methods and maintained correct temperature of food products.
- Cleaned food preparation areas, cooking surfaces, and utensils.
Education
High School Diploma -
East Hartford Adult Education
East Hartford, CT06-2023
certificate - Medical Assisting
American Institute West Hartford
Skills
- Behavioral Management
- Heavy Lifting
- Strong Ethics
- Time Management
- Problem-Solving
- First Aid and Safety
- Flexible Schedule
- Care Plan Assessment
- Care Plan Adherence
- spanish Fluency
- Progress Documentation
Certification
- CPR Certified 11/18/2023
Timeline
Caregiver
golden years home makers and companion
12.2019 - Current
Motel 6
Front Desk Position
06.2017 - 05.2018
Line Cook
Panera Bread
12.2016 - 06.2017
High School Diploma -
East Hartford Adult Education
certificate - Medical Assisting
American Institute West Hartford
- CPR Certified 11/18/2023
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