Maria Marmol
Bristol,Connecticut
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Great exposure in hospitality and care giving, and diligent about about serving all facets of patient personal needs. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Visitor Services Coordinator
Golden Years Companion Care
09.2019 - Current
- Trained workers in service policies, safety requirements and specifics of activities.
- Empowered workers to independently handle common issues and maintain strict safety standards.
- Coordinated special events and programs, attracting new visitors and fostering community engagement.
- Maintained a clean, organized, and welcoming environment in all public spaces, contributing to the overall positive experience for guests.
Personal Care Assistant
M&R Home Care
07.2011 - Current
- Conferred with supervisor to discuss patient condition and medical care.
- Transported clients to and from medical appointments with safety and efficiency.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Collaborated with healthcare professionals to develop individualized care plans addressing each client''s specific needs.
- Entertained, conversed, and read aloud to keep patients mentally alert.
Crew Trainer
McDonald's
06.2001 - 06.2011
- Taught new team members correct procedures for all areas of operations.
- Mentored new Crew Trainers, sharing best practices for effective instruction and coaching techniques.
- Reduced employee turnover by fostering a supportive and engaging learning environment.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
Education
Associate of Arts - Tourism And Travel Management
Universidad Central Del Este
San Pedro De Macoris, DR12.1992
Skills
- Performance Management
- Basic Nursing Caring
- Customer Service
- Attention to Detail
- Scheduling and Planning
- Safe Food Handling
- Kitchen Sanitation
- Human Resources
- Meal preparation
- Vital monitoring
Certification
- CPCT/A - Patient Care Technician/Assistant
Languages
Spanish
Native or Bilingual
Timeline
Visitor Services Coordinator
Golden Years Companion Care
09.2019 - Current
Personal Care Assistant
M&R Home Care
07.2011 - Current
Crew Trainer
McDonald's
06.2001 - 06.2011
Associate of Arts - Tourism And Travel Management
Universidad Central Del Este
- CPCT/A - Patient Care Technician/Assistant
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