Taylor Wertman
Chesapeake,Virginia
Summary
As a new stay-at-home mom, I am actively seeking part-time remote entry-level positions which would allow me to balance household responsibilities while still contributing professionally. I am dedicated to achieving high standards of work and meeting goals, all while maintaining a flexible work schedule.
Overview
9
9
years of professional experience
1
1
Certification
4
4
years of post-secondary education
Work History
Visitor Services Coordinator
VisitNorfolk
05.2020 - 08.2023
- Provided administrative support to the Visitor Experience Director, processing expenses through Blackbaud Financial Edge NXT, and SAP Concur for travel budgets, purchase orders, invoicing, event registration and inventory sales reports.
- Managed the Visitor Center's gift shop inventory and online store through Shopkeep Backoffice and Big Commerce.
- Created signage and monthly event calendars for the Visitor Center using Canva.
- Conducted monthly analysis and documentation of visitor survey data via SurveyMonkey, additionally tracked the distribution of Norfolk City Guides.
Retail Sales & Vendor Associate
Bed, Bath & Beyond
11.2014 - 03.2020
- Operated the customer service desk, handling phone inquiries, executing sales and returns, assist customers with online orders and finding products in-store.
- Handled the processing of returning merchandise to vendors, ensuring compliance with vendor authorization deadlines, and maintained an internal data system for analyzing inventory discrepancies and inquiries.
Marketing & Communications Intern
Hampton Roads Chamber
05.2018 - 08.2018
- Provided administrative support for the Marketing and Communications Department, conducting research, editing ad and collateral materials, organized media mentions, compiled event calendars, proofreading, and managing content on the website using a content management system.
- Completed tasks related to campaign project management and participated in related events, assisted with research and analysis projects related to sales and marketing activities.
Education
Bachelor of Science - Business Administration
Old Dominion University
Norfolk, VA 12.2016 - 12.2018
Associate of Science - Business Administration
Tidewater Community College
Portsmouth, VA 08.2014 - 12.2016
Skills
- Adaptability
- Planning and Organizing
- Critical thinking
- Customer Service Oriented
- Detail-oriented
- Calm under pressure
- MS Office Word, Powerpoint, Excel
- Creativity and Editing
- Typing speed 50 WPM
Certification
Succeding as an Administrative Professional, Fred Pryors Seminar 2022
Timeline
Visitor Services Coordinator
VisitNorfolk
05.2020 - 08.2023
Marketing & Communications Intern
Hampton Roads Chamber
05.2018 - 08.2018
Bachelor of Science - Business Administration
Old Dominion University
12.2016 - 12.2018
Retail Sales & Vendor Associate
Bed, Bath & Beyond
11.2014 - 03.2020
Associate of Science - Business Administration
Tidewater Community College
08.2014 - 12.2016
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