Jacqueline Waldon

Professional Profile – Seeking opportunity working remotely to demonstrate ability in case reviews; coordination of care; timely communications that provide immediate patient access to care. To achieve accuracy and efficiency in identifying patient resources through applicable resources. To be impactful in oral, technological and written communication. Experienced Director of Nursing and Clinical Services with extensive experience in coordinating patient care. Excellent reputation for resolving problems and improving customer satisfaction.

• Worked remotely before, during and after Covid lockdown period to continue spearheaded projects ensuring the education and strategical planning methodologies for optimal outcomes Created current and relevant venues to keep clients and staff abreast of health care issues impacting delivery of patient care per payor recommendations Coordinated focused medical record review projects to enhance documentation during health risk assessments and discharge planning Developed projects for the ongoing revision, review and development of policies and protocols reflective of current care standards Trained office and field staff on methods to achieve more effective communication within the organization and to patients Designed templates for EMR order sets reflective of best practice in disease management according to current Medicare and Medicaid guidelines Executed projects to promote the implementation of disease/condition order sets by nursing staff Designed flowsheets with Clinical Informatics team to ensure standardized documentation of specific assessments, procedures, events, and observations to be integrated in the software Performed team activities in preparation for and during successful Joint Commission survey visits

Now that Covid restrictions are lifting, I look forward to resuming with a renewed enthusiasm to travel nationally - perhaps, the northwestern region; and internationally - looking closely at Greece.

Live concerts and stage plays are such a thrill for me to attend. The contagion of the audience that is transported to the audience by the artists or cast - and then returned from the audience is an incomparable experience that can only by truly enjoyed person-to-person.