Estefani Fadli
New Egypt
Summary
Experienced with day program management, focusing on creating engaging and supportive environments for participants. Utilizes strong organizational skills and innovative program development to enhance participant experiences. Track record of effective team leadership and maintaining high standards of program quality
Overview
16
16
years of professional experience
Work History
Day Program Supervisor
The Open Door of NJ
Toms River, NJ
01.2024 - Current
- Supervised program recruiting, selection, performance management, discipline, guidance and resource assistance.
- Coordinated transportation logistics to ensure timely pickups and drop-offs for participants, minimizing disruptions to their daily routines.
- Reviewed and updated time and attendance system records.
- Coordinated visitations and tours for program facility.
- Improved staff performance by conducting regular evaluations and providing constructive feedback.
- Maintained open communication channels with families and guardians, addressing concerns promptly to ensure exceptional support for participants.
- Boosted safety standards within the facility by conducting regular risk assessments and maintaining an up-to-date emergency response plan.
- Supervised completion of required and designated program documents such as specific diet protocols, community participation reports and attendance or utilization reports.
- Fostered a positive and inclusive environment for participants with various disabilities by promoting respect, empathy, and understanding among staff members.
Legal Assistant
Law Offices Of Joseph M. Epstein
Long Island City, New York
05.2014 - 06.2016
- Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes
- Managed accounts and client records of clients, observing confidentiality and extreme discretion
- Developed positive working relationship with courts, clients, law enforcement members and attorneys
- Interviewed and prepared intake sheets for clients in Spanish and English
Legal Assistant
Ferro, Kuba, Mangano, & Skylar
Haupague, NY
02.2013 - 05.2014
- Conducted initial client intake conferences;
- Organized and maintained client files; provided comprehensive client assistance including up to date case status
- Investigated claims prior to initiating litigation
- Drafted and prepared memos, accident reports, no fault applications, MV104's, notices of claim, summonses, complaints, bills of particulars, discovery documents, and pleadings
- Maintained files for trial, including: deposition transcripts, subpoenas, preparing marked pleadings, and indexing trial exhibits
- Maintained legal calendars and itineraries
- Provided legal and administrative assistance to ensure practice ran smoothly
Dental Receptionist
Sam's Family Dental
Elmhurst, New York
10.2010 - 03.2013
- Scheduled, rescheduled and cancelled appointments for dental patients
- Helped patients complete necessary medical forms and documentation
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services
- Adhered to strict HIPAA guidelines to protect patient privacy
- Completed patient referrals to other medical specialists
- Greeted visitors and patients to determine needs, check appointments and direct accordingly
- Greeted visitors and initiated triage processes for clients to streamline patient flow
Dental Receptionist
L.S Dental P.C
Sunnyside, NY
05.2009 - 03.2010
- Scheduled, rescheduled and cancelled appointments for dental patients
- Helped patients complete necessary medical forms and documentation
- Placed new supply orders, managed inventory and restocked clerical spaces
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls
- Answered telephone calls to offer office information, answer questions and direct calls to staff
- Registered and verified patient records before triage with most up-to-date information
Education
Associate of Science - Nursing
Ocean County College
Toms River, NJSkills
- Fluent in Spanish
- Training facilitation
- Program planning
- Client assessment
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Critical thinking
- Organizational skills
Affiliations
National Society of Leadership and success, 01/21
Timeline
Day Program Supervisor
The Open Door of NJ
01.2024 - Current
Legal Assistant
Law Offices Of Joseph M. Epstein
05.2014 - 06.2016
Legal Assistant
Ferro, Kuba, Mangano, & Skylar
02.2013 - 05.2014
Dental Receptionist
Sam's Family Dental
10.2010 - 03.2013
Dental Receptionist
L.S Dental P.C
05.2009 - 03.2010
Associate of Science - Nursing
Ocean County College