Estefani Portillo
Victorville
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Scheduler
Quality Conservation Services
06.2025 - 09.2025
- Managed complex calendars, prioritizing tasks and appointments for team members to enhance productivity.
- Provided excellent customer service through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.
- Answered phone calls and answered questions from potential customers.
Truck Loader
United Furniture Industries
07.2021 - 11.2022
- Loaded and strapped shipments into place on trucks.
- Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
- Maintained clean and functional warehouse space throughout work shifts.
- Reviewed shipping orders for accurate fulfillment.
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Collaborated with team members to maintain efficient workflow.
- Operated scanning equipment to track orders and shipments.
Food Delivery Driver
Postmates
05.2019 - 06.2021
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
Salesperson
Ana's Home Store
03.2016 - 03.2019
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
Decorator
Charos Furniture
05.2015 - 07.2015
- Developed space planning concepts, color palette selections, and textile presentations.
- Assisted clients with recommendations for furniture, wall hangings and decorative items.
- Participated in furniture selection and documentation of specifications.
- Filled cracks, imperfections and holes in workpieces or products for smooth and high-quality looks.
- Cleaned workpieces and products, applied coatings and buffed surfaces to achieve desired finishes.
Education
Associate of Arts - Baking And Pastry Arts
Art Institute of California
High School Diploma -
Silverado High School
2011
Skills
- Materials Storage
- Workplace Safety
- Time Management
- Reading Comprehension
- Fluent in Spanish
- Valid Driver's License
- Dedicated Team Player
- Strong work ethic
- Effective multitasking
- Schedule coordination
Hobbies
I enjoy reading fantasy novels and skill building books. I enjoy try new baking recipes using seasonal fruits and spices. I make crochet amigurumi in all shape,size and colors. I also 3d print my own minis and terrains which I paint. I also enjoy playing board games and video games of all types.
Timeline
Scheduler
Quality Conservation Services
06.2025 - 09.2025
Truck Loader
United Furniture Industries
07.2021 - 11.2022
Food Delivery Driver
Postmates
05.2019 - 06.2021
Salesperson
Ana's Home Store
03.2016 - 03.2019
Decorator
Charos Furniture
05.2015 - 07.2015
High School Diploma -
Silverado High School
Associate of Arts - Baking And Pastry Arts
Art Institute of California
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