Estefania Alvarado
Summary
Professional, Bilingual Bartender with two years of experience and stellar customer service skills. Extensive knowledge of spirits, craft beers, and cocktail recipes. Strong conversationalist with the ability to engage customers. Skilled at quickly and efficiently producing high quality cocktails. Committed to building a customer base by providing a positive service experience.
Overview
2
2
years of professional experience
Work History
Bartender
Luna Lounge & Club
Marietta, GA
10.2020 - 05.2022
- Assessing customers' needs and preferences and making recommendations.
- Restocked and replenished bar inventory and supplies.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Set up bar for operation, and obtained cash bank.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Education
Certificate in Medical Assisting -
Sanford Brown College
Atlanta, GA2014
Skills
- Food and Beverage Service
- Responsible Service of Alcohol Standards
- Liquor, Beer and Wine Knowledge
- Cash Handling and Management
- Fluent in Spanish and English
- TIPS Certified
- POS System
- Classic Cocktails
- Handling Difficult Customers
- Suggestive Selling
- Cocktail Service
- Menu Memorization
- High-Volume Environments
- Good Conversationalist
- Mixed Drinks Preparations
Timeline
Bartender
Luna Lounge & Club
10.2020 - 05.2022
Certificate in Medical Assisting -
Sanford Brown College
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