Estefania Maklon
Fort Wayne,US
Summary
Dedicated Learning Trainer offering 3 years of hands-on experience preparing basic and complex training programs, identifying training needs, and translating requirements into effective training solutions. Thorough and organized professional with extensive knowledge of learning principles and instructional techniques. Proven ability to mentor Learning Ambassadors, improve operational training processes, and support internal promotions into leadership roles. Committed to developing and delivering structured training that improves performance, compliance, and team effectiveness.
Overview
3
3
years of professional experience
Work History
Learning Trainer L3
Amazon Din 6
01.2023 - Current
- Coordinate training activities with Operations Managers, Area Managers, and Production Assistants to ensure all training needs are met.
- Support and build trust with associates and Learning Ambassadors to enhance skill development and prepare them for advancement into Processing Assistant roles.
- Evaluate and improve processes within work areas by refining learning tools, techniques, and procedures.
- Track and deliver daily post-training debriefs to Operations and Learning Teams
- Conduct and support operational audit initiatives to improve training compliance and overall effectiveness. programs.
- Collaborate with Learning Ambassadors as a team in order to develop and execute training programs that are tailored to individual needs and site compliance.
- Trained and mentored Learning a
- Ambassadors, contributing to 5 internal promotions, including 4 Process Assistants and 1 L3 Non-Inventory Site Position
Learning Ambassador
Amazon Din 6
06.2023 - 12.2023
- Developed and implemented comprehensive training programs for warehouse staff to ensure they are knowledgeable on safety protocols, operating procedures, and customer service standards.
- Collaborated with managers and supervisors to develop customized training plans for individual employees based on their job functions.
- Monitored employee progress throughout the duration of their training program to ensure objectives were being met effectively.
- Responded promptly to inquiries from trainees regarding any questions or concerns they had about their assigned tasks or duties.
- Supervised line workers to ensure tasks were completed according to established standards.
Associate
Amazon Din 6
01.2023 - 06.2023
- Stowed merchandise in designated areas of the warehouse, including shelves, racks and bins ready for shipment.
- Prepared outgoing shipments according to customer requirements, Company requirement, ensuring all documentation was completed accurately.
- Handled hazardous materials according to standard safety regulations.
- Provided assistance with special projects as needed by management staff.
- Used handheld scanner to sort products onto appropriate shelves daily.
- Directed shipment traffic control to ensure the safest and fastest work flow and delivery.
Education
Associate of Arts - Psychology
Ivy Tech Community College of Indiana
Fort Wayne, IN05.2027
High School Diploma - undefined
Luz Vasanova
Lima, Peru04.1992
Skills
- Staff Training
- Orientation and Onboarding
- Excellent Written and Verbal Communication
- Policy and Procedure Implementation
- Workflow Management
- Attention to Detail
- Learning Management Systems
- Conference and Convention Planning
- Teamwork and collaboration
- Performance improvement
- Course creation
- Performance assessment
- Work Prioritization
- Organizational skills
LANGUAGES
Spanish - Native speaker
English - Fluent
Timeline
Learning Ambassador
Amazon Din 6
06.2023 - 12.2023
Learning Trainer L3
Amazon Din 6
01.2023 - Current
Associate
Amazon Din 6
01.2023 - 06.2023
High School Diploma - undefined
Luz Vasanova
Associate of Arts - Psychology
Ivy Tech Community College of Indiana