Estefania Reyes-Andrade
Brooklyn,NY
Overview
7
7
years of professional experience
Work History
Office and Lab Operations Coordinator
Helaina Inc.
New York, NY
10.2024 - 01.2026
- Led cross-functional operational projects to streamline workflows and improve efficiency across teams, reducing administrative turnaround time by ~25%
- Owned company culture programming and all employee events, aligning initiatives with core values and business objectives, while maintaining consistently high eNPS scores (80+).
- Managed relationships with 10+ vendors and negotiated contracts, achieving 15–20% cost savings while maintaining service quality
- Coordinated onboarding and training logistics for new hires, supporting smooth integration and 100% on-time starts
- Maintained compliance with local, state, and federal regulations; managed accurate employee records in HRIS, reducing documentation errors by ~30%
- Tracked operational budgets and expenses, supporting cost control, forecasting, and leadership reporting
- Oversaw office and lab operations, including equipment maintenance and facilities coordination, minimizing downtime and operational disruptions
- Prioritized and managed multiple concurrent projects, consistently meeting deadlines and organizational goals in a fast-paced startup environment
People Operations Assistant
Jetson Electric Inc.
Brooklyn, NY
09.2023 - Current
- Streamlined office operations for over 70+ employees by implementing efficient filing systems and organizational strategies, resulting in increased productivity and smoother workflows across departments
- Operated HR processes for increased efficiency, reducing paperwork and manual tasks through automation by mastering utilization of integrated HR administrative platforms Rippling, Deel and Horizons
- Maintained payroll and benefits administration for employees in various locations at local, out-of state and international level.
- Owned and managed comprehensive onboarding and off-boarding process for FTE’s and Contractors including first week scheduling, 30/60/90 check ins and IT step up.
- Championed DEI and employee wellness initiatives by initiating targeting training programs resulting in improved job satisfaction and reduced absenteeism by 20%
- Coordinated all office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Employee EOY performance reviews management through Lattice (including mid-year formal reviews in preparation for EOY)
- Acted as central point of contact for all company communications, orchestrating dissemination of updates on daily, weekly, and monthly basis including spearheading creation of company wide newsletter.
- Oversaw all facility maintenance requests, coordinating with building management and multiple vendors to address repairs or improvements efficiently.
Human Resources Assistant
Bernstein & Maryanoff LLC
Miami, FL
01.2020 - 06.2023
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures for staff of over 30+ employees.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
- Implemented thorough filing system, organizing more than 300 past and current employee documents.
- Created simplified HR processes that boosted company productivity and morale by 10%.
- Assisted company through complicated re-organization with minimal employee turnover.
- Screened over 100+ applicant resumes and coordinated both phone and in-person interviews.
- Participated in recruitment and selection process for new hires.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Managed employee exit interviews and paperwork.
- Responded to employee inquiries regarding benefits and other HR topics.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Created job descriptions on boards for vacant jobs.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Managed over 50+ intake calls per day
Theatre Admin Assistant
Area Stage Company
Miami, FL
02.2019 - 10.2019
- Managed filing system, entered data and completed other clerical tasks.
- Assisted staff of over 30 workers with special tasks on daily basis.
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
- Oversaw calendar to assist in coordinating daily production schedule, managing shifts and adequate coverage.
- Enforced safety measures due to potential stage equipment hazards.
- Prepared rehearsal studio by gathering set furniture, props and costumes.
Education
Bachelor of Science - Communications
Florida International University
Miami, FLCertificate - Human Resource Management
Florida International University
Miami, FLSkills
Bilingual (English & Spanish)
- Employee Relations & Communication
- HRIS & ATS Administration
- Onboarding & Offboarding Coordination
- Payroll & Benefits Support
- Records Management & Compliance
- Recruiting & Hiring Support
- Calendar & Event Coordination
- Program & Project Coordination
- Cross-Functional Collaboration
- Problem Solving & Decision Making
- Time Management & Prioritization
Timeline
Office and Lab Operations Coordinator
Helaina Inc.
10.2024 - 01.2026
People Operations Assistant
Jetson Electric Inc.
09.2023 - Current
Human Resources Assistant
Bernstein & Maryanoff LLC
01.2020 - 06.2023
Theatre Admin Assistant
Area Stage Company
02.2019 - 10.2019
Bachelor of Science - Communications
Florida International University
Certificate - Human Resource Management
Florida International University