Estefania Rodriguez
Brentwood,CA
Summary
Sales Operations Associate at Kohls Department Store with expertise in product merchandising and sales forecasting. Proven ability to enhance customer experiences through active listening and exceptional service. Successfully organized merchandise displays, driving sales impact while fostering a collaborative team environment. Committed to maintaining high standards of store organization and customer satisfaction.
Overview
11
11
years of professional experience
Work History
Sales Operations Associate
Kohls Department Store
Brentwood
11.2015 - Current
- Ticketed, arranged, and displayed merchandise to maximize sales impact.
- Unboxed and restocked merchandise in organized layouts to enhance visibility.
- Maintained store organization by returning items to designated areas and updating displays.
- Greeted customers to assess needs and guide them to desired products.
- Provided information on promotions, return policies, and security procedures.
- Placed online orders for customers.
- Answered inquiries regarding merchandise and directed customers to specific items.
- Monitored security risks and addressed theft incidents promptly.
Family Babysitter
Sister In Law
Brentwood
01.2014 - 11.2018
- Organized activities such as arts and crafts, games, outdoor play, music, and reading stories.
- Took children out on walks or to playgrounds to encourage physical activity.
- Bathed and dressed infants and toddlers.
- Responded appropriately to behavior issues that arose between siblings or other family members.
- Administered basic first aid if necessary in case of minor injuries or illnesses.
- Communicated regularly with parents about any changes in routine or behavior observed in their child and children.
- Provided a safe, nurturing environment for the children while parents were away.
- Kept track of daily activities of the children including meals eaten, naps taken.
- Provided transportation for kids to after-school activities.
- Changed diapers as needed.
- Assisted children with completing homework and special assignments to improve academic performance.
Education
High School Diploma -
Liberty Union High School District
Brentwood, CA06-2014
Skills
- Sales forecasting
- Customer service
- Active listening
- Product merchandising
- Order processing
- Team collaboration
Languages
Spanish
Professional
Affiliations
- I interned at Bristow Middle School when i was a senior in high school.
- I'm an artist, I can paint and draw.
Timeline
Sales Operations Associate
Kohls Department Store
11.2015 - Current
Family Babysitter
Sister In Law
01.2014 - 11.2018
High School Diploma -
Liberty Union High School District