Estefania Salazar
San Diego,CA
Summary
Dynamic and engaging professional with a proven track record in customer service and sales, notably at Hotel Del Coronado. Excelled in customer engagement and financial transactions, demonstrating excellent communication and a professional appearance. Skilled in creating positive customer experiences and adept at working under pressure, showcasing a unique blend of empathy and efficiency.
Overview
5
5
years of professional experience
Work History
Ice Cream Server
Hotel Del Coronado
11.2021 - Current
- Processed sales transactions for cash, debit, and credit purchases.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Handled cash transactions accurately, promoting trust between the business and its customers.
Sales Associate
Nautica
09.2019 - 07.2020
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Bachelor Of Arts - Marketing
Grossmont College
El Cajon, CA07.2027
Skills
- Customer Engagement
- Patience and Empathy
- Customer Service
- Excellent Communication
- Professional Appearance
- Working under pressure
- Greeting customers
- Speed and Efficiency
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Ice Cream Server
Hotel Del Coronado
11.2021 - Current
Sales Associate
Nautica
09.2019 - 07.2020
Bachelor Of Arts - Marketing
Grossmont College
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