Estefany Gomez
Del Rio,TX
Summary
Professional with strong background in maintaining safety and security in correctional environments. Skilled in conflict resolution, crisis management, and ensuring compliance with regulations. Valued for teamwork and reliability, adaptable to changing demands, and focused on achieving results. Effective communicator with solid understanding of surveillance systems and inmate management.
Overview
2
2
Languages
11
11
years of professional experience
Work History
Receptionist
Val Verde Detention Center
Del Rio, TX
12.2024 - Current
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained consistent 40-hour work week to ensure operational efficiency.
Detention Officer
Val Verde Detention Center
Del Rio, TX
01.2019 - 12.2024
- Supervised daily activities of detainees, ensuring safety and compliance with facility policies.
- Performed searches of people, personal property, mail items and dormitories.
- Managed intake and release processes, including documentation, fingerprinting, and photographing.
- Committed 40hour workweek with additional overtime as needed.
Waitress
Chilis
02.2016 - 10.2018
- Skilled at multitasking in high energy settings, providing fast, friendly service, and maintaining an organized work area
- Maintained a consistent weekly schedule of 30 hours.
Cashier
HEB
06.2015 - 02.2016
- Consistently provided customer service to community members, efficient cash handling and time management
- Worked between 25 and 40 hours each week.
Education
High School Diploma -
Del Rio High School
Skills
- Organized multi-tasker
- defensive techniques
- basic first aid skills
- emergency response
- fire arm qualifications
- team organization
- leadership abilities
- communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist
Val Verde Detention Center
12.2024 - Current
Detention Officer
Val Verde Detention Center
01.2019 - 12.2024
Waitress
Chilis
02.2016 - 10.2018
Cashier
HEB
06.2015 - 02.2016
High School Diploma -
Del Rio High School