Jada Pena
Millington
Summary
Dynamic and results-oriented professional with a proven track record at Hard Luck 13, adept in organization skills and verbal communication. Excelled in streamlining operations, enhancing customer experiences, and maintaining high standards of cleanliness and sanitation. Demonstrated ability to manage schedules effectively, greeting clients with professionalism and empathy.
Overview
4
4
years of professional experience
Work History
Receptionist
Hard Luck 13
01.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls and walk-in clients.
- Handled cash transactions and maintained sales and payments records accurately.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Scheduled client appointments for staff teams.
Overnight Stocker
Walmart
06.2022 - 12.2023
- Kept work areas neat, clean and free from debris.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Stocked designated items on shelves, end caps and displays.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Interacted with guests in friendly and knowledgeable way.
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
Fast Food Worker
KFC Taco Bell
12.2020 - 05.2022
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Accurately operated cash register to process customer payments.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Certificate - Advanced Emergency Medical Technician
Dyersburg State Community College
Dyersburg, TN05.2023
Certificate - Emergency Medical Technician
Dyersburg State Community College
Dyersburg, TN12.2022
High School Diploma -
Munford High School
Munford, TN05.2022
Skills
- Organization skills
- Time Management
- Schedule Management
- Verbal communication
- Greeting Clients
- Professional Demeanor
- Positive attitude and enthusiasm
- Organized multi-tasker
- Patience and Empathy
- Cleaning and sanitation
Volunteer Experience
Baptist Memorial Hospital, 2023
Baptist Memorial Ambulance Service
Timeline
Receptionist
Hard Luck 13
01.2024 - Current
Overnight Stocker
Walmart
06.2022 - 12.2023
Fast Food Worker
KFC Taco Bell
12.2020 - 05.2022
Certificate - Advanced Emergency Medical Technician
Dyersburg State Community College
Certificate - Emergency Medical Technician
Dyersburg State Community College
High School Diploma -
Munford High School
Similar Profiles
Steven MartinezSteven Martinez
Owner at Hard Luck CafeOwner at Hard Luck Cafe
Harpreet SinghHarpreet Singh
Driver at Good Luck CargoDriver at Good Luck Cargo
Nicholas AndersonNicholas Anderson
Operations Manager at Karma And LuckOperations Manager at Karma And Luck
Sheldon PoeSheldon Poe
HVAC Technician Apprentice at Emcor - Walker J WalkerHVAC Technician Apprentice at Emcor - Walker J Walker
Brandi Wyley-BondsBrandi Wyley-Bonds
Behavioral Youth Counselor at Youth VillagesBehavioral Youth Counselor at Youth Villages