Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ESTEFANY MESA

Miami

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

3
3
years of professional experience

Work History

Logistics Associate

TM Wireless Communications
Miami, FL
12.2025 - Current
  • Utilized warehouse management systems to track shipments and enhance order fulfillment accuracy.
  • Vendor & freight forwarder management
  • Cross-border logistics
  • Attention to detail
  • Experience with: Customs documentation, commercial invoices, packing lists, bill of landing, AWB, HS codes, Import/Export compliance.
  • ASCI system experience / Excel / Fincon 5

Insurance Agent

New York Life Insurance Co
Miami, Florida
06.2024 - Current
  • Assisted clients in selecting appropriate insurance policies based on individual needs.
  • Maintained accurate client records using company-specific software systems. (Excel, internal CRM, Microsoft Office Suite, Outlook & Teams..)
  • Built strong relationships with clients through effective communication and trust-building techniques.

Fine Jewelry Sales Associate

Neiman Marcus
Miami, fl
11.2024 - 02.2025
  • Assisted customers with luxury product selections and personalized shopping experiences.
  • Organized inventory and restocked merchandise as needed / SKU tracking.
  • Facilitated returns or exchanges with minimal disruption to customers.

Manager

Brasserie Central
Coral Gables
08.2023 - 02.2024
  • Supervised daily operations, ensuring smooth service and customer satisfaction.
  • Inventory control & ordering / Waste reduction
  • Managed daily operations, optimized staff schedules.
  • Developed effective marketing plans to increase sales and profits while managing costs.
  • Toast POS / Square for Restaurants experience

Waitress

Brasserie Central
Coral Gables
04.2023 - 08.2023
  • Developed positive relationships with regular customers
  • POS system experience
  • Demonstrated knowledge of wine selection.
  • Provided attentive service to guests in a fast-paced dining environment.

Education

0215- Life, Health And Variable Annuities Insurance License -

XCEL Solutions
Miami, FL
06-2024

Physical Culture -

University of Havana
Cuba

0215- Life, Health And Variable Annuities Insurance License -

XCEL Solutions
Miami, FL
06-2024

Skills

  • Time management
  • POS system
  • CRM software
  • Problem-solving
  • Communication
  • Customer Service
  • Professionalism and ethics
  • Sales support
  • Decision-making
  • Retail sales
  • Building rapport

Languages

Spanish
Native/ Bilingual
English
Full Professional

Timeline

Logistics Associate

TM Wireless Communications
12.2025 - Current

Fine Jewelry Sales Associate

Neiman Marcus
11.2024 - 02.2025

Insurance Agent

New York Life Insurance Co
06.2024 - Current

Manager

Brasserie Central
08.2023 - 02.2024

Waitress

Brasserie Central
04.2023 - 08.2023

Physical Culture -

University of Havana

0215- Life, Health And Variable Annuities Insurance License -

XCEL Solutions

0215- Life, Health And Variable Annuities Insurance License -

XCEL Solutions