Open To Work
Estefany MORAN FLORES
Woodside,NY
Summary
Experienced with crafting and serving specialty coffee beverages. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
JFK International Airport, Jamaica, NY 11430
09.2025 - Current
- Delivered exceptional customer service, enhancing overall customer satisfaction and loyalty.
- Prepared high-quality beverages consistently, adhering to Starbucks standards and recipes.
- Operated espresso machines and equipment efficiently, ensuring optimal performance during peak hours.
- Trained new baristas on company policies, beverage preparation, and customer interaction techniques.
- Maintained cleanliness and organization of workstations, promoting a safe and inviting environment.
Team Leader
Paris Baguette
Staten Island, NY
09.2024 - 09.2025
- Led team to achieve operational goals through effective communication and collaboration.
- Streamlined workflow processes, enhancing productivity and efficiency across the team.
- Analyzed performance metrics to identify areas for improvement and optimize operations.
- Facilitated regular team meetings to ensure clarity on objectives and foster a collaborative environment.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Passionate about learning and committed to continual improvement.
Store Manager
Madrag
Staten Island, NY
05.2023 - 01.2025
- Managed daily store operations, ensuring seamless workflows, maintaining exceptional cleanliness standards, and enhancing the customer experience through prompt resolution of operational challenges.
- Lead and motivated the team, offering comprehensive training to ensure every staff member is equipped with the knowledge and abilities to consistently deliver outstanding customer service.
- Designed and implemented innovative visual merchandising strategies to elevate product displays, captivate customers, and increase foot traffic to the store.
- Prepared and presented weekly performance reports, providing in-depth analysis of sales achievements, inventory status, and foot traffic, reflecting a strong grasp of key business metrics and opportunities.
- Coordinated and managed staff schedules to optimize workforce allocation based on sales trends, ensuring efficient coverage without exceeding budget limits.
Operations Associate
Amazon
Staten Island, NY
06.2019 - 08.2023
- Streamlined inventory management processes to enhance product availability and reduce discrepancies.
- Collaborated with cross-functional teams to implement efficient operational strategies and improve workflow efficiency.
- Trained new associates on operational procedures, promoting adherence to company standards and policies.
- Monitored daily operations to ensure compliance with safety regulations and quality control measures.
- Managed inventory control processes, ensuring accurate stock levels and timely replenishment.
Operations Associate
Sephora
Staten Island, NY
10.2022 - 05.2023
- Performed weekly inventory cycle counts to ensure precise stock levels and maintain inventory accuracy.
- Assisted in stockroom area operations, ensuring continuous product availability and smooth customer service.
- Processed product orders and efficiently filed damage claims through the appropriate channels.
Barista
Starbucks
Staten Island, NY
02.2022 - 12.2022
- Thrived in a fast-paced, high-volume setting, consistently delivering exceptional efficiency and top-tier service quality.
- Guided new baristas through comprehensive training, ensuring adherence to food safety standards and understanding of beverage preparation.
- Oversaw drive-thru and front-register operations, ensuring fast, accurate service without compromising quality.
Education
High School Diploma - Member of the Culinary Program
New Ventures Charter School
Staten Island, NYSkills
- Operations & Inventory Management
- Logistics
- Adaptability
- Cash Handling & POS Systems
- Project Management
- Communication
- Proficient in Google Docs, Sheets, and Analytics
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
Certification
- Food Handlers Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridSalary Range
$19/hr - $1000/hrTimeline
Barista
Starbucks
09.2025 - Current
Team Leader
Paris Baguette
09.2024 - 09.2025
Store Manager
Madrag
05.2023 - 01.2025
Operations Associate
Sephora
10.2022 - 05.2023
Barista
Starbucks
02.2022 - 12.2022
Operations Associate
Amazon
06.2019 - 08.2023
High School Diploma - Member of the Culinary Program
New Ventures Charter School