ESTEFANY RODRIGUEZ MARTINEZ
570 Monroe Ave , Elizabeth,NJ
Summary
Reliable Certified Nursing Assistant with 8 years of experience working in a fast-paced environment providing quality of patient care, experienced serving chronically ill and stable patients, including assisting with the daily living activities. Experienced in working various areas such as Maternity, Nursery & NICU, Oncology, Med Surg, Ortho & Spine unit, Telemetry, ICU, SCU, and Sub cute, nursing home, Dementia unit , otolaryngology , pediatric and Urology also in postmortem care . Patient, compassionate and able to work well independently and with team members. Able to adapt to handling traumatic and overwhelming situations with courtesy and professionalism.
Overview
9
9
years of professional experience
Work History
Lead Clinical Assistant
Saint Peter's University Hospital
New Brunswick, NJ
09.2020 - Current
- working in various departments otolaryngology , Urology , pediatric and General surgery.
- Scheduled appointments for patients via phone and in person.
- Interacted closely with practitioners, nurses and patients and used effective interpersonal, active listening and communication skills.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Assisted patients with basic care and provided excellent service.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Aided in clinical care and maintained patient well-being across several areas and locations.
- Kept eye on supplies for both front office and examination rooms, restocking items several times per shift.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
- Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
- Supervised, trained and coached team of medical assistants.
- Prepared daily charts by creating and updating electronic health records system data prior to patient visits.
- Assisted patients with registration, new patient paperwork and check-out process.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Applied knowledge of Medicare, Medicaid and third-party payer requirements utilizing on-line eligibility systems to verify patient coverage and policy limitations.
- Coordinated resolutions for issues and appealed denied authorizations.
Nursing Assistant
The Stone Center Of NJ
Newark, NJ
02.2019 - 06.2020
- Greeting patients in waiting room and setting them up to change in patient changing room.
- Prepping patients for surgery, assisting nurses with vital signs (blood pressure, temp, heart rate, respirations).
- Answering Pre-calls and Post-calls.
- Assisting nurses to central supply to drop off and pick up equipment.
- Assisting nurses in surgeries including (Prostate Biopsy, Cystoscopy, Ureteroscopy and Lithotripsy (ESWL).
- Assisting patients to bathroom after surgery , and bringing them snacks and liquids to drink.
- Helping discharge patients to family members including via wheelchair and ambulating.
- Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
- Prepared, maintained and cleaned treatment areas after daily use.
- Managed supplies and restocked inventory to ensure optimal availability for patient care.
- Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
Certified Nursing Assistant / Unit Clerk
Trinitas Regional Medical Center
Elizabeth, NJ
12.2014 - 12.2017
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Performing Post-mortem care.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Assisting nurses bathing, changing diapers, feeding and burping babies and NICU babies.
- Comforting premature and withdrawing babies in NICU.
- Changing beds, opening and setting up rooms for vagina and C-Section deliveries.
- Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
- Floated to various units to work the floors ICU, Med Surg, Oncology, Orthopedic and telemetry Unit.
- Drawing blood/blood cultures and bringing specimens down to lab.
- Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Answering call bells, phone calls, starting new admissions charts and emptying charts.
- Calling patients to remind of follow up appointments.
- Sitter 1-1 patient observation documenting patient's behavior.
- Attentive to patient's family accommodating their needs and desires to comfort patients.
- Discharging and transferring patient via wheelchair and stretcher.
- Trained to fit test employees.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Used mobility devices, wheelchairs and Hoyer- lift equipment to transport patients.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Documented patient intake and dietary requirements and assisted with feeding.
Education
CCMA - Certified Clinical Medical Assistant -
N/A
02-2024
Venipuncture certified -
01.2021
Certified Nursing Assistant license/ NJDHSS Issued -
04.2013
Associate of Science -
Union County College, Trinitas School of Nursing
Skills
- Patient Care and Safety
- Medical terminology knowledge
- Quality assurance controls
- Calm and level-headed under duress
- Quick problem solver
- Professional bedside manner
- HIPAA compliance
- Inventory and supply management
- Venipuncture and phlebotomy
- Patient scheduling
- Fluent in Spanish and English
- Customer Service
Timeline
Lead Clinical Assistant
Saint Peter's University Hospital
09.2020 - Current
Nursing Assistant
The Stone Center Of NJ
02.2019 - 06.2020
Certified Nursing Assistant / Unit Clerk
Trinitas Regional Medical Center
12.2014 - 12.2017
CCMA - Certified Clinical Medical Assistant -
N/A
Venipuncture certified -
Certified Nursing Assistant license/ NJDHSS Issued -
Associate of Science -
Union County College, Trinitas School of Nursing
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