Estela Castorena Gonzalez
Quincy,FL
Overview
8
8
years of professional experience
Work History
Family Support Specialist
Brehonfamilyservices
Tallahassee, FL
08.2022 - Current
- Facilitated resource connections for families to access community support services.
- Developed individualized service plans to address family needs and goals.
- Collaborated with multidisciplinary teams to ensure comprehensive care coordination.
- Conducted assessments to identify family strengths and areas for improvement.
- Enhanced client engagement through effective communication and support strategies.
- Provided crisis intervention and conflict resolution services to families in distress.
- Educated families on available programs, enhancing awareness of resources.
- Enhanced family well-being by providing comprehensive support services and resources.
- Assisted families in navigating complex social service systems to access needed supports and benefits.
- Strengthened families'' social networks through referrals to community programs that encourage peer support or mentorship.
- Improved family dynamics by offering guidance on parenting strategies, communication techniques, and conflict resolution skills.
- Developed personalized service plans for each family to address their specific needs and goals.
- Empowered parents by providing education on child development milestones, effective discipline strategies, and age-appropriate activities.
Family Support Engagement Specialist
Brehonfamilyservices
Tallahassee, FL
08.2022 - Current
- Developed and implemented engagement strategies to enhance client participation and service utilization.
Quality Control Inspector
Divvyupsocks
Tallahassee, FL
03.2019 - 03.2020
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
- Trained newly hired employees by explaining company procedures, job duties and performance expectations.
- Wrote detailed reports outlining performance, quality and defect rates.
- Inspected and repaired products to meet project expectations.
- Consulted with engineers to resolve quality, production and efficiency problems.
- Notified supervisors about production problems and helped identify and correct concerns.
- Documented, filed and maintained proper inspection records and quality assurance documents.
Team Leader Manager
Trulieve
Quincy, FL
07.2017 - 02.2019
- Fostered positive employee relationships through communication, training and development coaching.
- Solved problems, handled escalated issues and mitigated risks.
- Oversaw daily workloads and workflow for smooth operations.
- Delegated work assignments and prioritized tasks.
- Conducted regular employee performance evaluations to offer constructive feedback and solutions to propel improvements and growth.
- Supervised and monitored team productivity by observing daily activities such as work preformance .
- Initiated training sessions and coached employees to develop effective staff.
- Drove staff performance by creating incentives and positive work atmosphere.
- Coordinated and encouraged professional development among direct reports.
- Delegated work to staff, setting priorities and goals.
Education
GED -
Cornerstone Ministries And Christian School
Townsend, Georgia03.2022
Skills
- fast learning
- active listening
- empathy
- natural problem solver
- learning adaptability
- leadership
- creativity
- communication
- Bilingual
Languages
Spanish
Native/ Bilingual
English
Professional
Education and Training
other
Timeline
Family Support Specialist
Brehonfamilyservices
08.2022 - Current
Family Support Engagement Specialist
Brehonfamilyservices
08.2022 - Current
Quality Control Inspector
Divvyupsocks
03.2019 - 03.2020
Team Leader Manager
Trulieve
07.2017 - 02.2019
GED -
Cornerstone Ministries And Christian School