Kiana Santaniello
West Springfield,MA
Summary
Hello my name is Kiana Santaniello. I am a 29 year old mom of 3 beautiful girls. I have worked in many different fields and settings but am always drawn back for my love of caring for others. I have always had a passion for helping others very early on in my life. I like to think of myself as very dependable, flexible and driven. I have a daughter with autism and I have learned so much from her and I learn more everyday which is something I am proud of. I always believe there is something new to learn and take with you.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Family Support Specialist
Valley Opportunity Council
Chicopee, MA
05.2025 - Current
- A family support specialist supports at home educators in any needs with difficult families but we also make sure that there is family engagements on the educators side but speak to families if there is a need or concern. We work closely with educators to implement any needs or concerns. We observe family and educator interactions and help as needed with children.
Direct Care Staff
Center for Human Development
South Hadley, MA
07.2023 - 02.2025
- Case management, daily chores, ran groups and activities, brought clients to and from appointment
Waitress
The Place 2 Be
Springfield, MA
11.2022 - 05.2023
- Cater to tables needs, also worked expo in the kitchen
PCA Personal Care Assistant
CARING SOLUTIONS
West Springfield, MA
07.2022 - 10.2022
- I assist clients in need, I help with shower, bed bath, lifting, appointments and meds, etc.
Direct Care Worker
PSG Staffing for DDS
Easthampton, MA
04.2022 - 06.2022
- I assisted people with developmental needs with there day to day lives wether it be going shopping, showering, using the restroom, changing into clothing or cooking for them. Went on outings with them into the community.
PCA Personal Care Assistant
Northeast Arc
Springfield, MA
08.2018 - 11.2021
- I take care of my step fathers grandfather 2 hours a day, I go to the house he is living at I make him lunch and feed him, he is unable to feed or change himself so I’m there to help with it.
Office Assistant
Alekman DiTusa
Springfield, MA
10.2019 - 10.2021
- Day to day task in maintaining that the office is kept up with cleaning, organizing files and supplies, answering the phone and transferring the calls to the right person.
Education
High school diploma - undefined
West Springfield High School
Massachusetts06.2015
Dipoma (High school) - undefined
West Springfield High School
West Springfield, MA05.2015
Skills
- Caregiving
- Cleaning Experience
- Food Preparation
- Sales
- Dementia Care (8 years)
- Word
- Patient care
- Server
- Laundry
- Senior Care
- Customer Service (4 years)
- Meal Preparation
- Home Care
- POS
- Customer Service
- Cashiering
- Cooking
- Cash Handling
- Fast learner
- Developmental Disabilities Experience
- Data Entry (4 years)
- Filing
- Home health
Certification
- Driver's License Present
- CPR Certification
- Map
Timeline
Family Support Specialist
Valley Opportunity Council
05.2025 - Current
Direct Care Staff
Center for Human Development
07.2023 - 02.2025
Waitress
The Place 2 Be
11.2022 - 05.2023
PCA Personal Care Assistant
CARING SOLUTIONS
07.2022 - 10.2022
Direct Care Worker
PSG Staffing for DDS
04.2022 - 06.2022
Office Assistant
Alekman DiTusa
10.2019 - 10.2021
PCA Personal Care Assistant
Northeast Arc
08.2018 - 11.2021
High school diploma - undefined
West Springfield High School
Dipoma (High school) - undefined
West Springfield High School