Estela Valle
Lawrence
Summary
Versatile and results-oriented professional with experience at American Flatbread Pizza, adept in food safety and team leadership. Excelled in enhancing kitchen efficiency, fostering a positive work environment, and maintaining high customer satisfaction. Skilled in warehouse safety and operational improvements, demonstrating a strong customer service focus and a commitment to safety protocols.
Upbeat, dedicated, and adaptable professional with passion for culinary arts. Possesses foundational knowledge in kitchen operations and food preparation, including knife skills and cooking techniques. Committed to contributing to team-oriented environment to create memorable dining experiences.
Overview
16
16
years of professional experience
Work History
Lead Line Cook
American Flatbread Pizza
11.2023 - Current
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Cultivated a positive working atmosphere among kitchen staff, fostering camaraderie and a strong sense of teamwork.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
- Trained junior cooks on proper cooking techniques, safety protocols, and kitchen etiquette, promoting a positive work environment.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Maintained high-quality food standards by ensuring consistent execution of recipes and presentation techniques.
- Developed strong teamwork skills by collaborating with other line cooks to maintain a smooth workflow during busy shifts.
Lead Warehouse Worker
NPSG
12.2022 - 03.2023
- Reduced order processing time with enhanced inventory management strategies.
- Improved warehouse efficiency by streamlining processes and implementing best practices.
- Maintained a safe working environment by enforcing strict adherence to safety regulations and guidelines.
- Coordinated cross-training initiatives among team members to promote versatility and adaptability in the face of changing workforce needs or unexpected absences.
- Coordinated efficient loading and unloading procedures, minimizing damages to products during transit.
Shift Leader
La Familia Market
04.2021 - 03.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Lead Hairstylist
LISS Salon
02.2009 - 11.2020
- Enhanced client satisfaction by providing personalized hair consultations and recommending appropriate treatments.
- Mentored junior stylists by sharing expert techniques and providing constructive feedback on their performance.
- Streamlined appointment scheduling process to minimize client wait times and ensure a smooth salon experience.
- Coordinated with makeup artists and other beauty professionals to provide a comprehensive service offering for clients, maximizing their overall satisfaction.
Education
Marketing - Marketing Research
Universidad De Las America
Managua,12-2004
Skills
- Food safety knowledge
- Warehouse safety
- Positive attitude
- Food assembly
- Order picking
- Cash handling
- Team leadership
- Pallet jack operation
- Customer service focus
- Food safety
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Lead Line Cook
American Flatbread Pizza
11.2023 - Current
Lead Warehouse Worker
NPSG
12.2022 - 03.2023
Shift Leader
La Familia Market
04.2021 - 03.2022
Lead Hairstylist
LISS Salon
02.2009 - 11.2020
Marketing - Marketing Research
Universidad De Las America
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