Estelle Duarte-Leon
Hurst
Summary
Professional driver skilled in leadership, route planning, and safe driving practices. Known for reliability, adaptability, and strong emphasis on team collaboration. Expertise in vehicle maintenance, logistics coordination, and ensuring timely deliveries. Consistently achieves results through effective communication and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Lead Driver/Lead Dispatcher
Shandy Holdings LLC
05.2024 - Current
- Supervised daily transportation operations, ensuring timely deliveries and adherence to safety regulations.
- Trained and mentored junior drivers on best practices and operational procedures.
- Implemented route optimization strategies, enhancing overall fleet efficiency.
- Coordinated vehicle maintenance schedules, minimizing downtime and improving reliability.
Delivery Driver
Shandy Holdings LLC
01.2024 - 05.2024
- Maintain an excellent FICO, indicating a strong commitment to safety and operational excellence.
- Engage with customers to address and resolve delivery-related issues promptly, ensuring high levels of customer satisfaction and service dependability.
- Delivered orders efficiently, ensuring timely service and customer satisfaction.
- Operated GPS navigation systems for optimal route planning and delivery accuracy.
Delivery Driver
Spirit DSP, Llc
09.2022 - 09.2023
- Delivered goods punctually by strictly following scanning, tracking, and documentation procedures to guarantee precise delivery logistics.
- Maintained an exemplary driving record by consistently observing state and federal driving laws, ensuring safe transportation practices.
- Facilitated prompt issue resolution by effectively liaising with management on matters of customer service, vehicle upkeep, and documentation accuracy.
Front Desk Night Auditor
La Quinta by Wyndham
08.2021 - 09.2022
- Processed guest check-ins and check-outs, delivering smooth operations and high-quality customer service.
- Managed financial transactions with accuracy, maintaining precise billing and account records.
- Resolved customer issues effectively, enhancing overall guest satisfaction and service standards.
Independent Contractor
Classic Real Estate Co.
04.2018 - 03.2020
- Ensured financial integrity through meticulous tracking of daily transactions and accurate billing documentation.
- Strengthened client engagement, re-establishing connections with former clients to negotiate new agreements.
- Managed project workflows to guarantee smooth progression from inception to completion, maintaining clear communication with clients to meet project expectations.
Package Handler
UPS
10.2017 - 01.2018
- Optimized team workflow by refining storage and shipment procedures, resulting in maintained productivity through organized staging.
- Performed detailed visual inspections of packages and accurately recorded material movements in the computer system, supporting precise sorting during load-in and load-out activities.
Education
Diploma -
Euless Trinity High School
Euless, TexasEsthetician Diploma - Esthetician
Ogle School of Hair and Nails
Hurst, Texas05.2022
Exercise and Sports Nutrition Diploma - Exercise and Sports Nutrition
Shaw Academy
Hurst, Texas06.2017
Skills
- Team leadership qualities
- Time management
- Professionalism and punctuality
- Strong communication skills
- Adaptable Decision-making
- Delivery planning
- Stress management capacity
- Logbook management
Timeline
Lead Driver/Lead Dispatcher
Shandy Holdings LLC
05.2024 - Current
Delivery Driver
Shandy Holdings LLC
01.2024 - 05.2024
Delivery Driver
Spirit DSP, Llc
09.2022 - 09.2023
Front Desk Night Auditor
La Quinta by Wyndham
08.2021 - 09.2022
Independent Contractor
Classic Real Estate Co.
04.2018 - 03.2020
Package Handler
UPS
10.2017 - 01.2018
Esthetician Diploma - Esthetician
Ogle School of Hair and Nails
Exercise and Sports Nutrition Diploma - Exercise and Sports Nutrition
Shaw Academy
Diploma -
Euless Trinity High School
DOT Medical Card
Medical Examiners Certificate