Estelle Small
Santaquin,Utah
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
6
6
years of professional experience
Work History
Guest Service Specialist
Salon De La Paz
Salem, UT
02.2022 - Current
- Managed guest check-in and check-out procedures.
- Conducted regular inventory counts every week.
- Scheduled appointments for guests.
- Greeted guests upon arrival and provided information about the facility's services.
- Performed daily housekeeping duties such as cleaning rooms and restocking supplies.
- Participated in team meetings to discuss strategies for improving guest service standards.
- Answered phone calls promptly and directed inquiries appropriately.
- Processed customer payments for services rendered.
- Assisted with training new employees on proper front desk protocol.
COVID-19 Screener
Nomi Health
Orem, UT
02.2021 - 02.2022
- Collected specimens from patients suspected of having contracted Covid 19 virus as per established protocol.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
- Sanitized screening equipment and work areas regularly to prevent contamination.
- Provided support and information to individuals who were anxious or had questions about COVID-19.
- Worked on variety of projects to provide supplemental support to unit staff and enhance department.
Jewelry Engraver
Tiny Blessing's
Vineyards, UT
09.2020 - 02.2021
- Operate specialized lasers used in laser engraving processes.
- Develop custom engravings for a variety of items including jewelry.
- Assembled many completed products each day and prepared products for secure shipping.
- Inspect finished workpieces for quality assurance purposes before releasing them to clients.
- Adjust settings on the machine to control speed, pressure, depth of cuts, and other factors during the engraving process.
Certified Nursing Assistant on the Med Surg Floor
Central Valley Medical Center
Nephi, UTAH
07.2020 - 09.2020
- Performed routine hourly assessments and charted results.
- Help patients perform ADLs
- Helped patients with AM and PM cares
- Cleaned and prepared rooms before and after patients get to the hospital
- Checks patients vital signs every 4 hours unless directed differently
- Helps with whatever the nurses and doctors need help with
Shipping Associate
Young Living Essential Oils
Spanish Fork, UT
10.2018 - 05.2020
- I started just as a shipping associate and picked and packed orders for our members
- I eventually was moved to the Back Order area which was amazing
- We did all sorts of special projects from helping receiving, little side projects that our shipping manager wanted a specific trusted team to do, and then I worked up at our convention that we have every year
- Checked products and rejected damaged items from shipments
- Staged final products for shipment
- Performed inspections of shipment contents, verifying accuracy against invoices and manifests
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues
Education
HIGH SCHOOL DIPLOMA -
Salem Hills High School
Salem, UT05.2018
Skills
- Medical records confidentiality
- Cleaning and sterilization
- Compile documentation
- Answer telephone calls
- Great leadership skills
- Data entry
- Verbal and written communication
- Works great with a team
- Guest orientation
- Exceptional communication
- Payment processing
- Reservation management
Timeline
Guest Service Specialist
Salon De La Paz
02.2022 - Current
COVID-19 Screener
Nomi Health
02.2021 - 02.2022
Jewelry Engraver
Tiny Blessing's
09.2020 - 02.2021
Certified Nursing Assistant on the Med Surg Floor
Central Valley Medical Center
07.2020 - 09.2020
Shipping Associate
Young Living Essential Oils
10.2018 - 05.2020
HIGH SCHOOL DIPLOMA -
Salem Hills High School
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