Estephania Gonzalez
Bakersfield,CA
Summary
Medical Assistant student completing phlebotomy training with supervised venipuncture experience. Skilled in patient care, documentation, and maintaining safety standards in fast-paced settings. Reliable, detail-oriented, and seeking a medical extern opportunity to further develop clinical skills.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
Client Relations Representative
In-Shape Fitness
Bakersfield, CA
06.2023 - Current
- Assisted clients with membership inquiries and account management, ensuring clear communication and accuracy.
- Built rapport with clients to understand their goals and provide personalized guidance.
- Resolved client issues efficiently using problem-solving and effective communication skills.
- Maintained cleanliness, organization, and safety in all work areas, adhering to facility standards.
Customer Service Representative
Chipotle Mexican Grill
Bakersfield, CA
06.2021 - 05.2023
- Provided high-quality customer service in a fast-paced, high-volume environment.
- Managed multiple tasks efficiently, including order preparation, cash handling, and inventory management.
- Communicated effectively with team members to ensure smooth operations and timely service.
- Maintained cleanliness, food safety, and adherence to health and safety standards.
Education
Associate of Science - Pre-Rad Tech
Bakersfield College
Bakersfield, CASkills
Clinical skills
- Venipuncture (supervised clinical training)
- EKG fundamentals
- Patient intake and basic history collection
- Infection control and HIPAA compliance
- Medical terminology
- Electronic health records (EHR) basics
Administrative and professional skills
- Accurate data entry
- Effective communication
- Time management
- Multitasking in fast-paced environments
- Problem-solving abilities
- Team collaboration in clinical settings
Certification
Clinical Medical Assistant Certification, in progress
Timeline
Client Relations Representative
In-Shape Fitness
06.2023 - Current
Customer Service Representative
Chipotle Mexican Grill
06.2021 - 05.2023
Associate of Science - Pre-Rad Tech
Bakersfield College