Estephanie Ortiz
Guatemala,Guatemala
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Fleet Analyst
Xerox Business Solutions
Guatemala, Guatemala
11.2021 - Current
- Analyzed fleet operations data to identify areas of improvement and cost savings opportunities.
- Developed reports on fleet utilization, maintenance costs, fuel consumption, and other related metrics.
- Compiled data from various sources into comprehensive reports used by senior management for decision making purposes.
- Prepared presentations detailing findings from analysis or research conducted on specific topics related to Fleet Management.
- Evaluated existing contracts with vendors to ensure competitive pricing is being offered.
Process Lead/Collector
Capgemini - Warner Bros.
Guatemala
01.2020 - 11.2021
- Identified process improvement opportunities by analyzing existing processes and developing new solutions.
- Monitored performance of processes to ensure they are meeting the established standards and goals.
- Supervised manufacturing team of 7 people.
- Investigated and solved problems with payments, account updates and other concerns.
- Reviewed accounts to determine payment plan compliance.
- Performed production adjustments for quality and productivity.
- Assisted customers with inquiries regarding billing statements and account status.
Senior Process Associate/Billing Specialist
Capgemini - Warner Bros.
Guatemala
01.2016 - 12.2020
- Created reports on process performance metrics for senior management review.
- Identified opportunities to automate repetitive tasks to improve efficiency and accuracy of customer service operations.
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
- Investigated and resolved issues to maintain billing accuracy.
Order to Cash Analyst
Capgemini - Unilever
Guatemala
01.2015 - 12.2016
- Reduced financial discrepancies by accurately managing accounting documentation.
- Interacted with internal teams like Accounts Receivable and Credit Control for efficient collection of receivables.
- Maintained records of all transactions within the Order-to-Cash system including sales orders, invoices, credits and debits memos.
- Reconciled differences between customers' remittances versus amounts due according to invoices issued.
Accounts Payable Assistant
Capgemini - Avon
Guatemala
01.2013 - 12.2014
- Prepared monthly accrual entries for expenses not yet received or billed.
- Assisted in the preparation of month-end closing activities related to accounts payable transactions.
- Generated weekly check runs for approved invoices.
- Prepared financial statements and expense documents for management teams.
- Reconciled monthly statements and transactions to keep records accurate and current.
Education
Master of Science - Administración Financiera
Universidad San Carlos De Guatemala
06-2026
Yellow Lean Six Sigma -
Skillsoft Percipio
01-2024
Project Management
ESI - School of Management
01-2024
SCRUM
ESI - School of Management
01-2023
Bachelor of Science - Administración De Empresas
Universidad San Carlos De Guatemala
01-2021
Accountant
Colegio De Señoritas El Sagrado Corazon
01-2012
Skills
- Decision-Making
- Adaptability and Flexibility
- Time Management
- Teamwork and Collaboration
- Continuous Improvement
- Problem-Solving
Languages
English
Professional
Affiliations
- Rovers section leader of Scout group #63
Timeline
Fleet Analyst
Xerox Business Solutions
11.2021 - Current
Process Lead/Collector
Capgemini - Warner Bros.
01.2020 - 11.2021
Senior Process Associate/Billing Specialist
Capgemini - Warner Bros.
01.2016 - 12.2020
Order to Cash Analyst
Capgemini - Unilever
01.2015 - 12.2016
Accounts Payable Assistant
Capgemini - Avon
01.2013 - 12.2014
Master of Science - Administración Financiera
Universidad San Carlos De Guatemala
Yellow Lean Six Sigma -
Skillsoft Percipio
Project Management
ESI - School of Management
SCRUM
ESI - School of Management
Bachelor of Science - Administración De Empresas
Universidad San Carlos De Guatemala
Accountant
Colegio De Señoritas El Sagrado Corazon
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