Estephany Arreola
Chula Vista,CA
Summary
Organized permit expediter and exceptional multitasker. Offering over 9 years of hands-on experience in permitting development. Demonstrates strong communication and teamwork skills, with proven ability to quickly adapt to new environments. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Eager to contribute to a dynamic team and leverage emerging opportunities for growth.
Overview
13
13
years of professional experience
Work History
PERMIT EXPEDITER
Semper Solaris
2015.01 - Current
- Manage and oversee the submittal and approval process in San Diego regions.
- Monitor and help schedule the routing and tracking of plans to various jurisdictions for required reviews and clearances.
- Perform follow ups with jurisdictions and provide homeowners, sales reps, and customer service agents updates to ensure the process of permit.
- Performed routine data entry or document management.
- Work directly with building technicians, engineers, plan reviewers, and designers to properly achieve the permit process.
- Provide training and create training documents.
- Monitor work flow and meet with staff daily to identify and resolve any permitting issues.
- Payment processing of intake, issuance, and revision fees.
- Develop and implement goals for the assigned team.
ADMINISTRATIVE ASSISTANT
Center Point Construction Services
2014.01 - 2015.01
- Managed a multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled appointments and dispatched technicians to job sites.
- Managed construction payables, coding, reviewing, and processing vendor invoices.
- Documented preparation including work orders, service requests, change orders, maintenance, and construction contracts.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
SECURITY-DISPATCHER
Andrews International Associates
2013.01 - 2014.01
- Operated multi-line telephone system, prioritized calls and initiated appropriate action based on incident type and importance.
- Tracked all dispatch calls and activity to verify timely response and document assistance provided or task completed.
- Contacted police, fire and ambulance in emergency situations to coordinate proper response.
- Studied building floor plans to give directions and provide accurate information.
- Received emergency and non-emergency calls to dispatch security service and medical assistance.
- Operated and monitored fire alarm and security CCTV systems to maintain building safety.
- Prepared detailed incident reports.
TEACHERS ASSISTANT
Linda Vista Elementary
2012.01 - 2013.01
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Supervised students during arrival and dismissal, mealtimes, on the playground, and school field trips.
- Graded assignments and reported individual progress to teacher.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Provided classroom support and assisted special needs students with classroom learning, task execution, and language expansion.
- Encouraged students individually or in small groups to discuss topics and explore concepts through hands-on activities.
Education
ASSOCIATE OF SCIENCE DEGREE IN CRIMINAL JUSTICE -
Kaplan College
San Diego, CA12.2013
Skills
- Bilingual - Spanish
- Customer service
- Time Management
- Computer Literacy
- Problem-solving aptitude
- Data Entry
- Office Management
- Team Supervision
- Administrative Support
- Effective Communication
- Organizational Skills
Timeline
PERMIT EXPEDITER
Semper Solaris
2015.01 - Current
ADMINISTRATIVE ASSISTANT
Center Point Construction Services
2014.01 - 2015.01
SECURITY-DISPATCHER
Andrews International Associates
2013.01 - 2014.01
TEACHERS ASSISTANT
Linda Vista Elementary
2012.01 - 2013.01
ASSOCIATE OF SCIENCE DEGREE IN CRIMINAL JUSTICE -
Kaplan College
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