Estera Bradford
Bethlehem,PA
Summary
Skilled Supports Coordinator with extensive experience at Service Access &Management Inc., knowledgeable at developing Individual Support Plans and advocating for individuals with intellectual disabilities. Proven ability in managing caseloads and utilizing critical thinking to enhance service access, while excelling in communication and collaboration with families and service providers.
Overview
3
3
years of professional experience
Work History
Supports Coordinator
Service Access and Management
Bethlehem, PA
11.2023 - Current
- Develop, identify, coordinate, monitor, and maintain supports and services for individuals with intellectual disabilities and/or autism and their families
- Managed caseload consisting of 40-45 individuals
- Work closely with individuals, families, and care teams to develop Individual Support Plans (ISP) encompassing a consumer centered approach
- Assisted individuals and families in accessing and utilizing community resources
- Acted as an advocate on behalf of consumers when appropriate and necessary
- Provided ongoing support for families and individuals throughout the process of obtaining or maintaining services
- Updated service notes on a daily basis using an electronic database
Probation Officer
Somerset County Probation Department
Somerset, PA
08.2022 - 09.2023
- Conducted home and work visits to assess living conditions and verify employment status
- Develop and implement strategies to foster rehabilitation and reduce recidivism
- Enforce court-ordered conditions and take appropriate action on violations
- Collaborate with law enforcement agencies, courts, and community organizations
- Arranged drug tests at regular intervals to monitor sobriety levels
- Participated in parole hearings as a representative of the court system
Education
Bachelor of Arts - Criminal Justice, Psychology And Forensic Studies
Edinboro University
Edinboro, PA05.2022
Skills
- Microsoft Office Suite
- Apple operating systems
- HSCIS system
- Verbal and written communication
- Schedule and workload management
- Team collaboration
- Appointment scheduling
- Adaptability
- Flexibility
- Time management
- Problem-solving
- Critical thinking
- Handling sensitive information
- Telephone etiquette
References
Available upon request.
Activities And Affiliations
- Member, National Honor Society
- Alpha Sigma Alpha Sorority (Joined 2019)
- High School Varsity Basketball, Soccer, and Track
- Volunteer, Humane Society
Timeline
Supports Coordinator
Service Access and Management
11.2023 - Current
Probation Officer
Somerset County Probation Department
08.2022 - 09.2023
Bachelor of Arts - Criminal Justice, Psychology And Forensic Studies
Edinboro University
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