Esterline Toussaint
Elizabeth,NJ
Summary
Accomplished social and human services professional specializing in client assessment, case management, and crisis intervention. Leverages strong communication and problem-solving skills to support individuals and communities. Adapts swiftly to changing environments while driving organizational goals.
Overview
5
5
years of professional experience
Work History
Immigration Legal Assistant
International Rescue Committee, IRC
Elizabeth, New Jersey
08.2025 - Current
- Coordinated communication between clients and legal representatives to ensure clarity and understanding throughout legal processes.
- Prepared immigration forms and documents for clients seeking legal assistance.
- Provided translation support in Haitian Creole during client consultations.
- Translated documents and interpreted verbal communications to facilitate client comprehension of immigration processes.
- Scheduled client appointments and managed legal staff calendars to optimize workflow and client service.
- Conducted structured interviews to assess candidate qualifications and cultural fit.
Intake Specialist
International Rescue Committee, IRC
Elizabeth, NJ
01.2025 - 07.2025
- Conducted intake assessments for refugee clients to evaluate eligibility for legal and resettlement services.
- Coordinated referrals and scheduled appointments, facilitating access to legal services for clients.
- Provided language support in Haitian Creole, French, English, and Spanish, enhancing communication and ensuring accurate document translation.
- Maintained accurate client data in case management systems, ensuring efficient service delivery and compliance.
- Resolved client inquiries and concerns, improving client satisfaction through effective communication strategies.
Assistant Teacher
International Rescue Committee, IRC
Elizabeth, NJ
07.2024 - 08.2024
- Cultivated positive learning atmosphere by managing classroom dynamics effectively.
- Provided personalized support to students, improving understanding of assignments and overcoming learning challenges.
- Assisted classroom teacher in developing and implementing lesson plans.
- Coordinated communication among teachers, students, and parents, fostering collaboration to enhance student progress.
- Supported and documented student growth and progress to achieve academic, social and emotional goals.
- Streamlined organization and distribution of educational materials, improving effectiveness of lesson delivery.
Social Aid Vice President
GRINS
Clercine, Port Au Prince
09.2021 - 08.2023
- Managed mission and staff operations to optimize service delivery and enhance program impact.
- Provided training for staff and supported demographic data analysis to enhance program effectiveness.
- Developed programs aligned with community needs and priorities to improve service relevance.
- Identified operational challenges and implemented solutions to streamline processes.
- Directed clothing distribution across multiple cities, ensuring equitable access for all recipients.
Early Childhood Educator
JCA School
Croix Des Bouquets, Port Au Prince
06.2021 - 08.2022
- Applied targeted interventions based on student data, enhancing learning outcomes for individual students.
- Tailored lesson plans for diverse learners through effective collaboration, fostering an inclusive classroom environment.
- Implemented innovative teaching strategies to enhance student engagement.
- Collaborated on lesson plans, increasing overall student participation by creating engaging activities.
Cultural Magazine Secretary
Institution Nouvelle Source
Clercine, Port Au Prince
09.2020 - 08.2022
- Streamlined processes to improve workflow and expedite project completion.
- Ensured timely content delivery and publication schedules through effective oversight.
- Enhanced team collaboration by fostering clear communication and reducing errors.
- Fostered accountability and continuous improvement by mentoring team members for development.
Education
Licensed Practical Nurse - Nursing
Union County College
Cranford, NJ12-2026
Inventory Management -
Union County College
Cranford, NJ05-2024
Supply Chain Management -
Union County College
Cranford, NJ03-2024
Certified EKG Technician -
Branford Institute
Elizabeth, NJ12-2023
Certified Phlebotomy Technician -
Branford Institute
Elizabeth, NJ10-2023
Some College (No Degree) - Customer Service Operation
Union County College
Cranford, NJSkills
- Intake assessment and case management
- Clinical judgment
- Multilingual communication skills (English, Haitian Creole, French, and Spanish)
- Microsoft Office proficiency
- Cross-functional collaboration
- Patient care
- Effective communication
- Direct nursing care
- Problem solving
- Nursing assessments
Education and Training
eCornell (Cornell University – Online Professional Education)
- Improving Quality and Performance of Healthcare Services
- Managing People in a Healthcare Setting
National Society of Leadership and Success (NSLS)
- Foundations of Leadership Certificate (Issued January 2026)
- Training in goal setting, leadership development, communication, and teamwork
- Active participation in leadership development sessions and success networking meetings
Languages
- English
- Haitian Creole
- French
- Spanish
Accomplishments
Member of National Society of Leadership and Success (NSLS)
Timeline
Immigration Legal Assistant
International Rescue Committee, IRC
08.2025 - Current
Intake Specialist
International Rescue Committee, IRC
01.2025 - 07.2025
Assistant Teacher
International Rescue Committee, IRC
07.2024 - 08.2024
Social Aid Vice President
GRINS
09.2021 - 08.2023
Early Childhood Educator
JCA School
06.2021 - 08.2022
Cultural Magazine Secretary
Institution Nouvelle Source
09.2020 - 08.2022
Licensed Practical Nurse - Nursing
Union County College
Inventory Management -
Union County College
Supply Chain Management -
Union County College
Certified EKG Technician -
Branford Institute
Certified Phlebotomy Technician -
Branford Institute
Some College (No Degree) - Customer Service Operation
Union County College