Estevan Jorge Retamar
Apopka,FL
Summary
Experienced Correctional Officer with a strong understanding of problem-solving and crisis-management techniques necessary to navigate the prison environment effectively. Provides thorough supervision for inmate interactions, including recreation, leisure, and work-site activities, ensuring a safe and secure environment. Demonstrates a safety-focused approach and implements protocols to maintain high levels of safety. Meticulously documents all instances and cases of abuse, neglect, and abandonment in compliance with agency rules. Maintains composure, professionalism, and impartiality in stressful situations. Respectful Child Protective Investigator skilled in handling emergency placements. Resourceful Police Officer committed to maintaining order, public safety, and positive community relations while responding to emergencies and protecting people and property.
Overview
8
8
years of professional experience
Work History
Child Protective Investigator
Department Of Children and Families, State of Florida
05.2024 - Current
- Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
- Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
- Remained objective in handling each case, especially when children and families were in high-stress situations.
- Assessed each child's unique needs and coordinated delivery of appropriate services and resources.
- Devised and implemented safety plans for children suspected as victims of abuse or neglect.
- Documented all relevant information by filling out forms and completing case reports.
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
Police Officer
New York City Police Department
07.2023 - 04.2024
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Answered emergency calls for help from citizens and business owners.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Conducted preliminary investigations at scenes of major crimes.
Correction Officer
NYSDOCCS
05.2018 - 07.2023
- Hours worked per week- 40
- Supervisors- Lt. Richardson and Superintendent Keyser
- Maintained daily logs of shift activity.
- Maintained correct physical head count for inmates.
- Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
- Attended regular trainings and maintained appropriate certifications.
- Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Recognized signs of problems, such as despondency, depression and anger in order to prevent riots or suicides.
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
- Conducted internal security checks to ascertain inmate safety.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
- Maintained communications with staff and inmate body to maintain safe, effective prison environment.
- Observed and directed inmates during recreation, visits, telephone and shower time.
- Assisted in restraining violent and unruly inmates.
- I am also a sworn in peace officer for the state of NY, I enforce all laws under the United States Constitution and the New York State Constitution
Customer Specialist
The Customer Center Authorized Dealer of Sprint
11.2017 - 05.2018
- Hours worked per week-50
- Listened to customer requests and asked questions to provide effective solutions.
- Reviewed customer account information to provide personalized service and updated accounts with actions taken.
- Encouraged sales by suggesting products and services matching customer desires.
- Performed troubleshooting to assist customers with technical issues.
- Used upselling techniques to increase spending per customer.
- Conducted product demonstrations to educate customers on product functions and benefits.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Associate/ Forklift Operator
Walmart
05.2017 - 11.2017
- Hours worked per week- 45
- Supervisor- Erin
- Store Number- (914)-526-1100
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Maintained current forklift training and certification as required by company policies.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
- Transported material to correct locations and documented inventory changes.
- Inspected lifts before use to prevent damage to goods.
- Examined empty pallets for damage and moved pallets to proper storage areas.
- Divided and sorted product shipments received using account information and shipping labels.
- Estimated weights, heights and centers of balance to make precise placements.
Education
Some College (No Degree) - Education
Dominican College of Blauvelt
Orangeburg, NYAssociate of Applied Science - Criminal Justice Police
Westchester Community College
Valhalla, NYNo Degree - Policing
NYPD Academy
New York, NY12-2023
Completion of The Academy -
NYSDOCCS Academy
07.2018
Peekskill High School
Peekskill, NY06.2014
Skills
- Ethical standards of conduct
- Occupational hazards and safety precautions
- Restraint techniques
- Excellent problem solver
- First aid and CPR certified
- File and record maintenance
- State and federal laws knowledge
- Behavioral disorders familiarity
- Inmate rights
- Crisis Prevention Intervention (CPI)
- Trained in defensive tactics
- Armory and key control
- Non-violent intervention
- Evidence preservation
- Strategic planning and organization
- Crisis management
- CCTV monitoring
- Abuse and neglect investigation
- Multidisciplinary collaboration
- Investigative techniques
- Law enforcement interaction
- Writing and verbal communication
- Safety planning
- Mental health awareness
- Crisis situations
- Behavioral analysis
Education and Training
NYPD Training Academy and NYSDOCCS Training Academy.
Timeline
Child Protective Investigator
Department Of Children and Families, State of Florida
05.2024 - Current
Police Officer
New York City Police Department
07.2023 - 04.2024
Correction Officer
NYSDOCCS
05.2018 - 07.2023
Customer Specialist
The Customer Center Authorized Dealer of Sprint
11.2017 - 05.2018
Associate/ Forklift Operator
Walmart
05.2017 - 11.2017
Some College (No Degree) - Education
Dominican College of Blauvelt
Associate of Applied Science - Criminal Justice Police
Westchester Community College
Completion of The Academy -
NYSDOCCS Academy
No Degree - Policing
NYPD Academy
Peekskill High School
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