Brandi Reed
Temple,Texas
Summary
Grounded Child Protective Investigator adept at identifying dangers and risks with potential for lasting trauma and injury. Adaptable professional working closely with law enforcement and other partners to promote positive outcomes. Supports youth exiting risky environments and finds appropriate resources. Multilingual professional documenting research and investigative findings in case reports. Offering more than 12 years of experience as a hardworking Child Protective Investigator with exemplary communication, analytics and crisis response skills.
Overview
24
24
years of professional experience
Work History
Child Protective Investigator
Department Of Family Protective Services
Temple , Texas
09.2021 - Current
- Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
- Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
- Devised and implemented safety plans for children suspected as victims of abuse or neglect.
- Remained objective in handling each case, especially when children and families were in high-stress situations.
- Documented all relevant information by filling out forms and completing case reports.
- Assessed each child's unique needs and coordinated delivery of appropriate services and resources.
Program Supervisor
State Of Arizona Department Of Child Safety
Peoria, AZ
01.2014 - 09.2021
- Directed team of 8 personnel, overseeing records, performance and quality assurance.
- Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals.
- Provided ongoing direction and leadership for program operations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
- Remained objective in handling each case, especially when children and families were in high-stress situations.
- Documented all relevant information by filling out forms and completing case reports.
Correctional Seargent
State Of Arizona Department Of Corrections
Buckeye, Arizona
04.2010 - 01.2014
- Completed daily work report sheets and delegated tasks to employees.
- Handled inmate counts and searches for missing inmates.
- Supervised dining hall, outdoor recreation area, vocational shop and inmate housing unit.
- Verified all prison visitors carried proper identification and had no contraband before entering institution.
- Supervised 30 employees and performance of tasks and managed 1500 offenders.
- Coordinated responses to emergency situations arising in different prison locations.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
Teller Manager
Bank Of America
Las Vegas, NV
03.2006 - 01.2010
- Trained new employees in cash handling procedures, bank policies and procedures to promote compliance with established standards.
- Evaluated employees' performance and offered recommendations for improvement to enhance operations efficiency.
- Performed teller, personal banker and Supervisor functions during high-volume business periods to offer expeditious service to customers.
- Resolved escalated issues with customer transactions to facilitate improved process flow and encourage good customer relations.
- Complied with established internal controls and policies.
- Interviewed and hired teller candidates to promote adequate staff coverage during operating hours.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
Deputy Sheriff
Maricopa County Sheriffs Office
Phoenix, Arizona
09.1999 - 01.2006
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Investigated incidents and crimes, collected evidence and recorded witness statements.
- Gathered information and evidence to assist in solving crimes.
- Observed jail and inmate activity to maintain order and safety of inmates and guards.
- Provided public safety assistance at community events to maintain safe and secure environments.
Education
Bachelor of Science - Criminal Justice
University of Phoenix
Tempe, AZ06.2011
Skills
- Crisis Situations
- Compassionate Care
- Mental Health Support
- Individualized Education
- Family and Child Assessments
- Staff Meetings
- Emotional Support
- Client Needs Assessment
- Abuse and Neglect Reporting
- Fact-Finding and Investigations
- Legal Standards
- Detailed Records and Reporting
Timeline
Child Protective Investigator
Department Of Family Protective Services
09.2021 - Current
Program Supervisor
State Of Arizona Department Of Child Safety
01.2014 - 09.2021
Correctional Seargent
State Of Arizona Department Of Corrections
04.2010 - 01.2014
Teller Manager
Bank Of America
03.2006 - 01.2010
Deputy Sheriff
Maricopa County Sheriffs Office
09.1999 - 01.2006
Bachelor of Science - Criminal Justice
University of Phoenix
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