Esthefanny Murillo
Laplace,LA
Summary
Adept at cash handling and fostering team collaboration, consistently ensured accuracy and efficiency, contributing to a positive and welcoming atmosphere for guests.Ability to adapt and communicate effectively underlines my commitment to excellence in customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Waitress
Fridas Cantina & Grill
05.2023 - 08.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Cashier
Rouses Market
12.2022 - 02.2023
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Bonnabel Magnet Academy High School
Kenner, LA05.2024
Skills
- Customer Service
- Cash Handling
- Service prioritization
- Reliable and Responsible
- Warm and Friendly
- Team Player
- Adaptable and Flexible
- Excellent Communication
- Courteous Phone Demeanor
Languages
Spanish
Native or Bilingual
Timeline
Waitress
Fridas Cantina & Grill
05.2023 - 08.2023
Cashier
Rouses Market
12.2022 - 02.2023
High School Diploma -
Bonnabel Magnet Academy High School
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