Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Participated in ongoing training sessions to stay updated on product information and company policies effectively applying newfound knowledge on the job.
Contributed to loss prevention efforts by monitoring store activity closely during shifts.
Aldi Store Team Member
Aldi Foods
02.2023 - 08.2023
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Interacted positively with team members and customers to promote commitment to organization's vision and values.
Assisted colleagues during busy periods or when covering absences so that the optimum level of staffing was maintained at all times.
Created inviting environment for customers by maintaining store organization and cleanliness.
Customer Service Lead
Custumer Service
01.2021 - 01.2023
Mentored junior staff members to improve their knowledge of company policies, products, and services.
Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Reviewed associate performance to identify training needs.
Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.