Summary
Overview
Work History
Education
Skills
Makeup Artist and Hair Braider
Languages
Interests
Timeline
Generic
Esther Addo

Esther Addo

Reynoldsburg,OH

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

JCPenney Logistics Center

Warehouse In Columbus, Ohio
06.2023 - 08.2023
  • Aided in creating positive work culture that emphasized teamwork, open communication, and accountability among staff members.
  • Established strong relationships with vendors to secure favorable terms and ensure timely delivery of products.
  • Analyzed 1,000 of sales trends to inform decision-making on product selection and pricing strategies.

Victoria's Secret & Co. DC4

Corporate Office In Reynoldsburg, Ohio
05.2023 - 08.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible 8-10 hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.

Marco's Pizza

Pizza Restaurant
07.2022 - 08.2023
  • Demonstrated 5 strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with hundreds of regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.

KFC

Chicken Restaurant
12.2016 - 08.2020
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Managed and motivated 15 employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Education

Bachelor of Science - Clinical Psychology

Ohio University
Athens, OH
05.2025

High School Diploma -

Pickerington High School North
Pickerington, OH
06.2020

Skills

  • Strong attention to detail
  • Adaptability to changes
  • Time Management Capabilities
  • Organizational abilities
  • Continuous Improvement Mindset
  • Specifications understanding
  • Lean manufacturing principles
  • First Aid Training

Makeup Artist and Hair Braider

My obsession with makeup began at an early age, and has only grown stronger over time. What began as an innocent investigation of colors and techniques quickly evolved into a full-fledged love affair with the artistry of cosmetics. As I experimented with numerous looks and styles, I realized how cosmetics can transform inherent beauty and convey personality. As a starting makeup artist, I've turned my love into a career, embarking on a path to share my talents and creativity with others. Along with my makeup artistry, I've dabbled with hair styling, teaching myself how to braid hair in complicated patterns and styles. Whether it's on myself or my siblings, braiding has become a vital aspect of my hobby, allowing me to explore new avenues of creativity and self-expression. As I continue to hone my craft, I'm excited to see where this journey will take me and the countless faces I'll have the privilege to adorn with my artistry.

Languages

Akan (Twi)
Native or Bilingual
Italian
Native or Bilingual

Interests

Reading, Makeup, Braiding, Praying, Traveling

Timeline

JCPenney Logistics Center

Warehouse In Columbus, Ohio
06.2023 - 08.2023

Victoria's Secret & Co. DC4

Corporate Office In Reynoldsburg, Ohio
05.2023 - 08.2023

Marco's Pizza

Pizza Restaurant
07.2022 - 08.2023

KFC

Chicken Restaurant
12.2016 - 08.2020

Bachelor of Science - Clinical Psychology

Ohio University

High School Diploma -

Pickerington High School North
Esther Addo