Esther Castillo
Apopka
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2
2
years of professional experience
Work History
Nail Technician
Self-Employed
08.2023 - Current
- Managed a diverse clientele in a fast-paced, customer-focused environment. Established strong client relationships through exceptional customer service and communication skills.
- Responsible for scheduling appointments, handling transactions, and ensuring customer satisfaction
- Expanded client base by promoting the salon''s services via social media platforms and word-of-mouth referrals.
- Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
- Addressed customer concerns promptly, demonstrating effective communication and problem-solving skills
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Balanced multiple tasks efficiently, ensuring that clients had a positive and enjoyable experience
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Offered advice and recommended products to improve and maintain nails.
- Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
Education
High School Diploma -
Florida Virtual School
Remote05-2027
Skills
- Customer Service
- Time Management
- Multitasking
- Problem Solving
- Hygiene practices
- Appointment management
- Schedule maintenance
- Sanitation procedures
- Product upselling
- Relationship building
- Team collaboration
- Product knowledge
- Client consultation
- Verbal and written communication
Timeline
Nail Technician
Self-Employed
08.2023 - Current
High School Diploma -
Florida Virtual School
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