Esther Cruz Sosa
Los Angeles,CA
Summary
Knowledgeable Family Service Coordinator with 25 years experienced in case management and conflict resolution to strengthen families. Strong advocate for individuals with special needs. Dependable and successful at managing multiple priorities and ready to help team achieve program goals.
Overview
26
26
years of professional experience
Work History
Family Service Coordinator/Home Visitor
Hope Street Family Center
Los Angeles, CA
07.1999 - 12.2022
- Conducted weekly home visits to low income families including children with special needs.
- Implemented interventions and strategies to support positive behavior and social-emotional development in children 0-3 years of age.
- Planned and conducted parent and child interaction socialization groups
- Promoted family self-sufficiency and self-advocacy
- Developed family needs assessment plans
Cal-Learn Case Manager & Prevention Specialist
AltaMed Teen Services
Los Angeles, CA
06.1997 - 06.1999
- Managed 40 cases for pregnant and parenting teens.
- Partnered with local child care resource and referrals to enroll children in age appropriate child care.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals
- Monitored quarterly grades and high school diploma completion.
- Participated in community events to promote services.
- Provided education on health and nutrition for patients to maintain healthy habits and wellbeing.
- Participated in teen sex education and support group at Vail Continuation High School.
Choiceline Mental Health Crisis Hotline Operator
Edgemont Psychiatric Hospital
Los Angeles, CA
07.1996 - 06.1997
- Referrals for mental health and suicide prevention services.
- Intake for mental health and drug and alcohol addiction treatment.
- Followed up with phone calls to ensure services were provided.
- Arranged transportation for emergency hospitalization.
- Consulted with health administrators to ensure proper placement for services.
- Consulted with Psychiatric Emergency Team to assist with mental health emergencies.
- Translated for Spanish speaking patients during hospital intake.
Education
Bachelor of Arts - Community Studies
University of California - Santa Cruz
Santa Cruz, CA03.1997
Skills
- Fluent in Spanish
- Special needs advocate
- CPR certified
- Case planning and management
- Family planning services education
- Family case plans
Fostering animals and animal rights advocate
I have 11 years experience fostering and caring for animals which include animals with special needs, while they are placed in a rescue or reunited with their family.
Timeline
Family Service Coordinator/Home Visitor
Hope Street Family Center
07.1999 - 12.2022
Cal-Learn Case Manager & Prevention Specialist
AltaMed Teen Services
06.1997 - 06.1999
Choiceline Mental Health Crisis Hotline Operator
Edgemont Psychiatric Hospital
07.1996 - 06.1997
Bachelor of Arts - Community Studies
University of California - Santa Cruz
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