Esther Danso
Salt Lake City,UT
Summary
Adaptable early-career candidate with a background in customer service, electronic records, teamwork, and supporting Spanish-speaking customers. Recognized for strong communication, a positive and professional approach, and the ability to build rapport while keeping operations organized and efficient.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Line Attendant
Compass Group Management
Salt Lake City, Utah
2025.09 - 2025.12
- Executed sanitation procedures for counters, equipment, and service areas to uphold health standards.
- Maintained clean, organized work area to enhance operational efficiency.
- Provided prompt service to customers, addressing inquiries and ensuring satisfaction.
- Communicated with supervisors to keep operations aligned and information flowing smoothly.
English Teacher Volunteer
Horizonte Instruction and Training Center
Salt Lake City, UT
2024.09 - 2025.01
- Cultivated positive rapport with students from diverse backgrounds by employing patience, active listening, and respectful communication to enhance engagement.
- Delivered clear instructions and adjusted explanations to match different language proficiency levels.
- Supported weekly English lessons for adult immigrants in groups of up to 10 students.
Crew Member
The Churro Company
Salt Lake City, UT
2022.05 - 2022.08
- Delivered friendly, efficient customer service while handling over $1000 in daily transactions.
- Communicated clearly with customers and assisted Spanish-speaking customers in Spanish.
- Trained three new employees on workplace procedures and customer service standards to ensure consistent service quality.
- Executed opening and closing tasks over three times weekly, ensuring an organized work area for smooth shift transitions.
Education
Some College (No Degree) - Communication
Ensign College
Salt Lake City, UTSome College (No Degree) - Healthcare Science
Salt Lake Community College
Salt Lake City, UT2026-10
Skills
- Multitasking and time management
- Customer service
- Payment processing
- Scheduling software
- Microsoft software
- Medical terminology
- Confidentiality and professionalism
Certification
- Basic Life Support (BLS) Certification, National CPR Foundation, 2026
Timeline
Line Attendant
Compass Group Management
2025.09 - 2025.12
English Teacher Volunteer
Horizonte Instruction and Training Center
2024.09 - 2025.01
Crew Member
The Churro Company
2022.05 - 2022.08
Some College (No Degree) - Communication
Ensign College
Some College (No Degree) - Healthcare Science
Salt Lake Community College