Esther Datus
Irvington NJ ,NJ
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
12
12
years of professional experience
Work History
Nursing Unit Secretary
Atlantic Health System
99 Beavior Avenue
06.2012 - Current
- Improved patient care by efficiently managing medical records and transcribing physician orders.
- Enhanced communication between nursing staff and physicians by promptly relaying critical information.
- Streamlined admissions process for patients, ensuring smooth transitions to their designated units.
- Assisted in maintaining a safe and clean environment for patients, adhering to infection control protocols.
- Organized patient charts with diligence, ensuring accurate documentation of vital signs, medications, and treatment plans.
- Facilitated family visitation schedules, promoting emotional support for patients during their hospital stay.
- Managed inventory of unit supplies, placing timely orders to maintain adequate stock levels.
- Maintained strict confidentiality of patient information in compliance with HIPAA regulations.
- Resolved insurance-related issues by communicating directly with providers and addressing coverage concerns.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Nursing Unit Secretary
JFK Medical Center
65 James Street Edsion
03.2023 - 11.2023
- Streamlined admissions process for patients, ensuring smooth transitions to their designated units.
- Assisted in maintaining a safe and clean environment for patients, adhering to infection control protocols.
- Expedited discharge processes, coordinating necessary paperwork and appointments for optimal patient satisfaction.
- Supported nursing staff by performing administrative tasks such as filing, photocopying, and answering phones.
- Organized patient charts with diligence, ensuring accurate documentation of vital signs, medications, and treatment plans.
- Managed inventory of unit supplies, placing timely orders to maintain adequate stock levels.
- Maintained strict confidentiality of patient information in compliance with HIPAA regulations.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Answered phone calls and messages for Number-physician Type medical facility, scheduling appointments, and handling patient inquiries.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
CNA
Aristacare
Plainfield, NJ
02.2013 - 02.2013
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
Education
CNA -
Best Care College
East Orange, NJ05.2004
Diploma -
East Orange Campus High School
East Orange, NJ06.2000
Skills
- Medical Billing Knowledge
- Patient Confidentiality
- Scheduling Appointments
- Telephone Etiquette
- Effective Communication
- Quality Assurance
- Organizational Skills
- Stress Management
- Decision Making
- Team Collaboration
- Critical Thinking
- Adaptable to Change
- Interpersonal Skills
- Customer Service
- Medical Terminology Proficiency
- Empathy and Compassion
- Time Management
- Multitasking Abilities
- Professionalism
- Problem Solving
- Active Listening
- Data Entry Accuracy
- Medical Terminology
- Documentation Review
- Data Entry
- Goal Setting
- HIPAA Compliance
- Team Building
Timeline
Nursing Unit Secretary
JFK Medical Center
03.2023 - 11.2023
CNA
Aristacare
02.2013 - 02.2013
Nursing Unit Secretary
Atlantic Health System
06.2012 - Current
CNA -
Best Care College
Diploma -
East Orange Campus High School