Esther Escandell
Pembroke Pines,FL
Summary
I have been working for 25 years in Vehicle Insurance, bilingual (Spanish)
Seeking Customer Service/Office Clerk Position. I am open minded and I will consider other opportunities
Overview
26
26
years of professional experience
3
3
years of post-secondary education
Work History
Salvage Processor
Ocean Harbor Insurance Company
Coral Springs, Florida
01.2015 - 12.2025
- Requesting Vehicle Picku and delivery
- Sending overage to the adjuster
- Sending abandonment letters
- Doing pickup diary
Customer Service Representative
Imperial Fire and Casualty (National General)
Miami, FL
07.2010 - 01.2015
- Answer phone calls and Set up Claims
- Requesting Police Report
- Requesting Appraisal and set up drive in
Customer service/Assistant
United Automoble Insurance
Miami Gardens, Florida
06.2004 - 07.2009
- Assisting and preparing Adjuster’s Calendar, answering phone calls
- Confirming or Canceling depositions trials, mediations and arbitrations
- Typing and sending out demands and IME letters show or no show
Clerk I
Onix Insurance Group
Miami, Florida
05.2000 - 02.2003
- Sending and preparing certificate mail
- Setup files for inside and outside adjusters
- Requesting Police Report and answering phone calls
Education
Major in Business Software Application - Software Applications
Miami Dade College
Miami, FL 01.1998 - 12.2000
Skills
- Request processing
- Vehicle tracking
- Claim management
- Data entry
Timeline
Salvage Processor
Ocean Harbor Insurance Company
01.2015 - 12.2025
Customer Service Representative
Imperial Fire and Casualty (National General)
07.2010 - 01.2015
Customer service/Assistant
United Automoble Insurance
06.2004 - 07.2009
Clerk I
Onix Insurance Group
05.2000 - 02.2003
Major in Business Software Application - Software Applications
Miami Dade College
01.1998 - 12.2000