Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Esther Garcia

West Palm Beach

Summary

Take-charge professional delivering executive support and team leadership to business operations. Adaptable, with a quick-learning ability, and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

environments.

Overview

9
9
years of professional experience

Work History

Office Assistant

ESI Cleaning Services
05.2022 - 08.2025
  • Generated invoices and tracked customer payments for accurate financial records.
  • Scheduled appointments and managed meetings to prevent double bookings and missed appointments.
  • Maintained updated contact lists to ensure accessibility and accuracy of information.
  • Handled customer inquiries via email and chat, providing timely support.
  • Executed general office tasks such as filing, faxing, and data entry.

Front Desk Receptionist

Versatile Air
01.2019 - 01.2021
  • Welcomed customers with professionalism and courtesy.
  • Managed appointment calendars, scheduled meetings, and confirmed appointments.
  • Handled correspondence by sorting, distributing, and filing mail and emails.
  • Maintained a tidy reception area while ensuring supplies remained stocked.
  • Entered and updated information in relevant databases to ensure accuracy.
  • Collaborated with team members on diverse projects to achieve common goals.

Customer Service

John C Cassidy
02.2017 - 12.2018
  • Assisted customers with managing their accounts, calculating charges, and payments.
  • Delegate customer inquiries to the appropriate department.
  • Developed strategies that improved client retention and satisfaction rates.
  • Provided exceptional customer service, addressing concerns promptly and courteously.
  • Responded to customer requests for products, services, and company information.

Education

2 Years of college -

Palm Beach State College
Lake Worth, FL

Skills

  • Client communication and service
  • Problem solving and quality assurance
  • Basic Knowledge of QuickBooks
  • Organization Skills
  • Adaptability and multitasking
  • Scheduling and calendar management
  • Customer service
  • Cash handling and management

Languages

Bilingual

Timeline

Office Assistant

ESI Cleaning Services
05.2022 - 08.2025

Front Desk Receptionist

Versatile Air
01.2019 - 01.2021

Customer Service

John C Cassidy
02.2017 - 12.2018

2 Years of college -

Palm Beach State College

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Esther Garcia