Summary
Overview
Work History
Education
Skills
References
Languages
Certification
Timeline
Generic

Esther Garcia

West Palm Beach,FL

Summary

Take-charge professional delivering executive support and team leadership to business operations. Adaptable, with a quick-learning ability, and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Virtual Assistant

ESI Cleaning Services
West Palm Beach, FL
05.2021 - Current
  • Generated invoices and tracked customer payments for accurate financial records.
  • Scheduled appointments and managed meetings to prevent double bookings and missed deadlines.
  • Coordinated travel arrangements, including flights, accommodations, and itineraries.
  • Maintained updated contact lists to ensure accessibility and accuracy of information.
  • Handled customer inquiries via email and chat, providing timely support.
  • Executed general office tasks such as filing, faxing, and data entry.

Front Desk Representative

Versatile Air
West Palm Beach, FL
01.2019 - 01.2021
  • Welcomed guests, clients, and customers with professionalism and courtesy.
  • Managed appointment calendars, scheduled meetings, and confirmed appointments efficiently.
  • Handled correspondence by sorting, distributing, and filing mail and emails.
  • Maintained a tidy reception area while ensuring supplies remained stocked.
  • Entered and updated information in relevant databases to ensure accuracy.
  • Collaborated with team members on diverse projects to achieve common goals.

Assistant Coordinator

GMMI
West Palm Beach, FL
02.2017 - 12.2018
  • Oversaw daily operations, including scheduling, inventory management, and staff training.
  • Coordinated with clients to customize services based on specific needs.
  • Implemented an effective employee scheduling system to enhance operational efficiency.
  • Managed business operations to ensure adherence to company policies.
  • Developed strategies that improved client retention and satisfaction rates.

Education

High School Diploma -

Goliath Academy
Greenacres, FL

2 Years of college -

Palm Beach State College
Lake Worth, FL

Skills

  • Client communication
  • Customer service
  • Problem solving
  • Quality assurance
  • Administrative expertise
  • Multitasking and organization
  • Adaptability
  • Scheduling and calendar management
  • Claims processing
  • Client retention

References

Available upon request

Languages

Bilingual

Certification

  • Administrative Assistant Training

Timeline

Virtual Assistant

ESI Cleaning Services
05.2021 - Current

Front Desk Representative

Versatile Air
01.2019 - 01.2021

Assistant Coordinator

GMMI
02.2017 - 12.2018

High School Diploma -

Goliath Academy

2 Years of college -

Palm Beach State College

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